Installed Base Services Engineer

Schneider Electric; Abu Dhabi; Presencial; AED 250.000 - 380.000; Jornada completa

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Descripción de la vacante

Schneider Electric in Abu Dhabi is seeking a highly experienced Service Engineer-GIS to join our Services team. You will apply MV/LV expertise to install, commission, troubleshoot, and retrofit GIS and related Schneider Electric equipment on customer sites, managing field operations with minimal supervision.

The role emphasizes strong client interaction, site governance, and delivery of high-quality service documentation and training to customers, while aligning with our KPIs and safety

Formación

• Bachelor's Degree in Electrical and Electronics Engineering is required.
• 8+ years hands-on experience in GIS installation, commissioning, and MV/LV equipment.
• Strong communication and stakeholder management with customer-facing skills.

Responsabilidades

• Act as L2 Technical Expert within Schneider Electric product community.
• Perform installation, testing, commissioning, troubleshooting, and maintenance of GIS and MV/LV products.
• Lead site investigations, prepare technical reports, and deliver customer training and guidance.

Conocimientos

GIS installation

MV/LV expertise

Protection systems

Customer liaison

Educación

Bachelor's Degree in Electrical & Electronics Engineering

Herramientas

SEPAM

MiCOM

VIP

Masterpact

Descripción del empleo

Job Description:

We are seeking a highly experienced and customer-focused Service Engineer-Gas Insulated Switchgear (GIS) to join our Services team in Abu Dhabi. The ideal candidate will be an energetic and enthusiastic professional with strong technical expertise in Medium Voltage (MV) and Low Voltage (LV) systems, particularly Gas Insulated Switchgear (GIS), and the ability to independently manage customer interactions and site operations.

This role requires extensive field experience in installation, commissioning, maintenance, troubleshooting, retrofit, and testing activities across a wide range of Schneider Electric MV and LV products.

Key Responsibilities:

Technical Expertise

• Act as an L2 Technical Expert within the Schneider Electric product community.
• Serve as an MV/LV specialist with strong protection system knowledge and GIS expertise.
• Perform installation, testing, commissioning, troubleshooting, erection, and maintenance of Schneider Electric MV products and equipment.
• Execute installation and commissioning activities for GIS solutions including:
  • GHA
  • WS
  • GMA
• Support MV switchgear platforms including:
  • MCset
  • PIX
  • RMU
  • Flusarc
• Support LV switchboards, panels, and protection systems.

Maintenance & Retrofit Activities

• Perform LV troubleshooting, retrofits, mechanical modifications, and busbar alterations.
• Conduct maintenance, repairs, and upgrades of installed equipment.
• Support spare parts, retrofit solutions, extension panel projects, and contract execution activities.

Protection & Control Systems

• Program, test, and troubleshoot protection relays, including:
  • SEPAM
  • MiCOM
  • VIP
• Knowledge of protection relays from other manufacturers will be considered an asset.
• Test and commission MV/LV protection systems and associated equipment.

Customer Management

• Interface directly with customers to clarify technical requirements and resolve complex technical issues.
• Lead site investigations and root-cause analysis activities.
• Prepare detailed technical reports, service documentation, and customer recommendations.
• Deliver product training and operational guidance to customers on Schneider Electric MV/LV equipment.

Workshop & Inventory Support

• Support workshop operations and ensure testing equipment and material stocks are maintained in good working condition.
• Assist planners and project teams in the successful execution of maintenance, retrofit, and extension projects.

Key Qualifications

• Bachelor's Degree in Electrical and Electronics Engineering.
• Minimum 8 years of hands‑on experience in:
  • GIS installation and commissioning
  • Mechanical retrofit activities
  • Busbar modification and bending
  • Testing, maintenance, and troubleshooting of MV and LV equipment
• Strong communication, customer-facing, and stakeholder management skills.
• Flexible to work on customer sites, including extended hours when required.
• Willingness and medical fitness to work in both onshore and offshore environments.
• Strong digital proficiency and commitment to achieving Schneider Electric KPIs and service excellence standards.
• Arabic language skills are an advantage.

Preferred Certifications & Knowledge

• Certification on Schneider Electric LV switchgear platforms such as:
  • Okken
  • Blokset
• Strong knowledge of:
  • Masterpact NT/NW circuit breakers
  • Compact circuit breakers
  • Micrologic trip units
• Proven understanding of MV/LV system operation, commissioning, and maintenance best practices.

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

• Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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