Inside Sales Representative

Fortra; United Arab Emirates; On-site; AED 120,000 - 180,000; Full time

Job summary

Fortra is seeking an Inside Sales Representative to grow our customer base through targeted prospecting and ABS tools. The role includes mentoring junior team members and supporting Account Reps and Executives.

You will initiate calls, qualify opportunities, and guide prospects through the sales process while documenting activities in CRM and collaborating with marketing for messaging and events.

Qualifications

• Bachelor's degree, preferably in business, sales, or marketing.
• Demonstrated ability to learn technical components of software products.
• Demonstrated ability to prospect solutions to potential customers, research targeted customers, position solutions, and pass qualified leads to Account Representatives.
• Confident and positive attitude when facing complex organizations and processes.
• High degree of customer focus and relationship orientation.
• Strong influence management for collaboration with stakeholders.
• Excellent verbal and written communication skills.
• Strong organization and time-management skills.
• Proven track record of exceeding corporate objectives and quotas.
• Strong presentation, communication, organization, and time management skills.
• Self-motivated, able to work with minimal direction, and results driven.

Responsibilities

• Identify and qualify business opportunities through prospecting target accounts and ABS tools.
• Initiate calls to develop relationships, identify problems, and propose our software and services.
• Navigate the sales process by identifying the need, positioning the solution, scheduling, and demonstrating the solution.
• Communicate customer demand and trends internally.
• Develop and maintain relationships with internal staff and external customers.
• Document all communications with customers in CRM.
• Prioritize tasks and multi-task to address company goals.
• Provide cross-sell referrals to other business areas.
• Document calls and results; report metrics to management.
• Mentor new ISRs and help acclimate them to the team.
• Lead prospecting strategy with marketing on messaging and reporting.
• Attend tradeshows to generate leads as needed.
• Achieve annual quota according to plans.
• Other responsibilities as assigned

Skills

Prospecting

Communication

Relationship management

CRM usage

Mentoring

Influence

Time management

Presentation

Self-motivation

Customer focus

Team collaboration

Education

Bachelor's degree in business, sales, or marketing

Job description

Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!

The Inside Sales Representative is responsible for supporting the growth of Fortra’s customer base through prospecting target accounts and utilizing ABS (Account Based Strategy) tools. This includes following up on outbound campaigns that provide a prospective stream for Account Representatives and Account Executives. Additionally, as a senior member of the Business Development team, the successful incumbent will provide mentorship and training to newly promoted Inside Sales Representatives.

What You'll Do

• Identify and qualify business opportunities through prospecting target accounts and utilizing ABS tools.
• Initiate telephone calls to develop relationships, identify problems, and propose our software and services.
• Navigate the sales process by identifying the need, positioning the solution, scheduling, and participating in the demonstration of the solution, and qualifying the prospect.
• Communicate customer demand and trends internally.
• Develop and maintain excellent relationships with internal staff and external customers.
• Document all communications with customers diligently in CRM tool.
• Prioritize tasks and multi-task to address current company goals and objectives.
• Provide cross-sell referrals to other business areas
• Document calls and results; reporting metrics to management as required
• Mentor new ISRs and help acclimate them to the team/company
• Serve as a resource for new ideas on prospecting, processes, and efficiencies
• Lead prospecting strategy, including collaboration with marketing and other resources on messaging, email content, and reporting
• Attend tradeshows to generate leads as needed.
• Achieve annual quota according to pre-determined plans.
• Other responsibilities as assigned

Qualifications

• Bachelor's degree, preferably in business, sales, or marketing
• Demonstrated ability to learn technical components of software products
• Demonstrated ability to successfully prospect solutions to potential customers, research targeted customers, position solutions, and successfully pass qualified leads to Account Representatives
• Confident and positive attitude when facing complex organizations and processes
• High degree of customer focus and relationship orientation
• Strong influence management for collaboration with stakeholders
• Excellent verbal and written communication skills
• Strong organization and time-management skills
• Proven record of accomplishment of consistently exceeding corporate objectives and quotas
• Strong presentation, communication, organization, and time management skills
• Self-motivated, able to work with minimal direction, and results driven

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.