Inside Sales Intern: RFQ & Quotation Mastery

Alfa Laval Spiral; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Alfa Laval Spiral in Dubai seeks an experienced Inside Sales professional to manage spare parts quotations and RFQ processing. You will coordinate with technical, supply chain, and pricing teams to deliver timely quotes and support the sales force in achieving targets.

The role requires extensive experience in inside sales and familiarity with ERP/CRM systems, with a focus on accuracy, customer service, and relationship management. Dubai base location with a dynamic, international team.

Qualifications

• 13 years of experience in inside sales quotation management or customer support, preferably in the process industry.
• Experience in handling spare parts quotations/RFQs for relevant sectors (food/pharma/dairy/beverage).
• Familiarity with ERP/CRM systems is an advantage.

Responsibilities

• Handle customer RFQs for spare parts and prepare accurate competitive quotations.
• Review customer requirements and identify the correct spare parts based on equipment specifications.
• Coordinate with technical support, supply chain, and pricing teams to ensure timely and accurate quotations.
• Follow up on submitted quotations to maximize order conversion.
• Respond to customer inquiries related to pricing, availability, lead times and order status.
• Maintain quotation records, customer data and sales activities in ERP/CRM systems.
• Support external sales team in achieving sales targets and customer satisfaction.
• Ensure compliance with company policies, pricing guidelines and commercial terms.
• Build and maintain strong relationships with customers through proactive communication.

Skills

Quotation management

RFQ handling

ERP/CRM familiarity

Customer relationship

Education

Diploma/Graduate in Mechanical/Electrical/Business

Tools

ERP/CRM systems

Job description

Alfa Laval Spiral in Dubai seeks an experienced Inside Sales professional to manage spare parts quotations and RFQ processing. You will coordinate with technical, supply chain, and pricing teams to deliver timely quotes and support the sales force in achieving targets.

The role requires extensive experience in inside sales and familiarity with ERP/CRM systems, with a focus on accuracy, customer service, and relationship management. Dubai base location with a dynamic, international team.