Information Technology Executive

Bur Dubai Medical Fitness & Occupational Health Screening Center; Dubai Emirate; On-site; AED 72,000 - 96,000; Full time

Job summary

Bur Dubai Medical Fitness & Occupational Health Screening Center in Dubai seeks an IT Executive to provide day-to-day IT support, maintain systems, and ensure smooth operation across the center.

You will handle hardware/software issues, network connectivity, biometric devices, LIS/HIS coordination, and collaborate with vendors to keep services running.

Qualifications

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 1–2 years IT support or IT administration experience.
• Home-country experience will be considered.
• Good knowledge of Windows operating systems, Microsoft Office, hardware, printers, and basic networking.

Responsibilities

• Provide first-level IT support to staff and resolve day-to-day hardware and software issues.
• Install, configure, maintain, and troubleshoot computers, printers, scanners, biometric devices, and other IT equipment.
• Monitor and maintain LAN, Wi‑Fi, internet connectivity, and basic network infrastructure.
• Troubleshoot issues related to Windows, Microsoft Office, email, printers, scanners, and other commonly used applications.
• Provide technical support for biometric attendance systems and assist with attendance-related issues.
• Support medical center systems, including LIS/HIS and other healthcare-related applications, with vendors and support teams.
• Maintain and update IT assets, equipment records, software licenses, and user access records.
• Create and manage user accounts, system access, passwords, and security settings.
• Ensure regular backup of important data and assist in maintaining data security and confidentiality.
• Coordinate with external IT vendors and service providers for repairs, installations, maintenance, and technical support.
• Monitor IT equipment and identify potential issues before they affect operations.
• Assist during system upgrades, software installations, and new equipment setup.
• Maintain documentation of IT incidents and maintenance.
• Ensure IT systems function across reception, laboratory, radiology, and administrative areas.

Skills

Windows OS

MS Office

Troubleshooting

Communication

Biometric devices

Education

Diploma or Bachelor's in IT

Relevant IT certification

Tools

Biometric attendance systems

LAN & WiFi networking

Job description

Candidates with relevant home-country experience are welcome to apply

ABOUT THE ROLE

We are looking for a motivated and technically capable IT Executive to join our Medical Fitness Center. The candidate will be responsible for providing day-to-day IT support, maintaining computer systems and networks, troubleshooting hardware and software issues, and ensuring smooth operation of IT systems across the center.

Candidates with 1–2 years of relevant experience are preferred. Home-country experience will also be considered.

KEY RESPONSIBILITIES

• Provide first-level IT support to staff and resolve day-to-day hardware and software issues.
• Install, configure, maintain, and troubleshoot computers, printers, scanners, biometric devices, and other IT equipment.
• Monitor and maintain LAN, Wi-Fi, internet connectivity, and basic network infrastructure.
• Troubleshoot issues related to Windows, Microsoft Office, email, printers, scanners, and other commonly used applications.
• Provide technical support for biometric attendance systems and assist with employee attendance-related technical issues.
• Support medical center systems, including LIS/HIS and other healthcare-related applications, in coordination with relevant vendors and support teams.
• Maintain and update IT assets, equipment records, software licenses, and user access records.
• Create and manage user accounts, system access, passwords, and basic security settings.
• Ensure regular backup of important data and assist in maintaining data security and confidentiality.
• Coordinate with external IT vendors and service providers for repairs, installations, maintenance, and technical support.
• Monitor IT equipment and identify potential technical issues before they affect daily operations.
• Provide technical assistance during system upgrades, software installations, and new equipment setup.
• Maintain proper documentation of IT incidents, troubleshooting activities, and equipment maintenance.
• Ensure IT systems are functioning properly across reception, laboratory, radiology, medical examination, and administrative areas.
• Follow healthcare data confidentiality, cybersecurity, and internal IT policies.

REQUIRED QUALIFICATIONS

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• 1–2 years of IT support or IT administration experience.
• Home-country experience will be considered.
• Good knowledge of Windows operating systems, Microsoft Office, hardware, printers, and basic networking.
• Basic knowledge of LAN, Wi-Fi, routers, switches, and troubleshooting.
• Experience with biometric attendance systems will be an advantage.
• Experience in a healthcare or medical environment will be an added advantage.
• Good communication and problem-solving skills.
• Ability to work independently and respond quickly to technical issues.
• Willingness to work in a fast-paced medical fitness center environment.

DESIRED SKILLS

• Hardware & Software Troubleshooting
• Biometric Attendance Systems
• Basic Cybersecurity Awareness

WHAT WE OFFER

• Professional work environment
• Opportunity to gain experience in the healthcare/medical fitness sector