Information Systems Specialist — On‑Site & Warehouse IT

Star Services; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Star Services in Dubai seeks an Information Systems Specialist to provide Tier 1 and 2 IT support for office and warehouse staff, maintain hardware and network systems, and ensure operational continuity.

The role covers user support, infrastructure, warehouse tech, system operations, and security. A bachelor's in IT/CS or 2–3 years hands-on experience, and a valid driving license are required; fluency in English is essential.

Qualifications

• Bachelor's degree in IT/CS or 2–3 years hands-on IT support experience.
• Solid knowledge of network topologies, LAN, IP standards, and Windows/Unix environments.
• Excellent customer service orientation and fluent English communication.
• Must have a Valid Driving License.

Responsibilities

• Provide Tier 1 & Tier 2 IT support for office and warehouse employees.
• Maintain hardware and network systems.
• Perform daily system and backup checks; manage Disaster Recovery & High Availability plans; monitor uptime.
• Support warehouse devices including handheld scanners, tablets, and automation systems.
• Enforce cybersecurity and access controls; manage IT budgets, procurement, and vendor relationships.

Skills

Network topology

LAN/WAN

Windows/Unix environments

Customer service

English communication

Education

Bachelor's degree in IT/CS

Job description

Star Services in Dubai seeks an Information Systems Specialist to provide Tier 1 and 2 IT support for office and warehouse staff, maintain hardware and network systems, and ensure operational continuity.

The role covers user support, infrastructure, warehouse tech, system operations, and security. A bachelor's in IT/CS or 2–3 years hands-on experience, and a valid driving license are required; fluency in English is essential.