Implementation Operations Engineer

Remotedxb; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Komodo Health is seeking a structured implementation operations specialist to own end-to-end data deliveries, onboarding, and production workflows. You will collaborate with AI-enabled implementations, API and cloud teams, and focus on data quality, timeliness, and stakeholder impact while driving automation to scale operations.

Required are strong SQL and data fundamentals, ability to investigate data, troubleshoot workflows, and a proactive mindset to learn AI-enabled workflows.

Qualifications

• Strong SQL and data fundamentals.
• Ability to investigate data and troubleshoot delivery workflows.
• Aptitude to learn AI technologies and AI-enabled implementation workflows.
• Experience working with APIs, cloud platforms, or modern data ecosystems.
• Strong ownership and stakeholder management skills.
• Ability to work through ambiguity and take initiative.

Responsibilities

• Own end-to-end implementation operations, including customer onboarding, recurring data deliveries, production workflows, and operational support.
• Support AI enabled implementations and onboarding by partnering with relevant technical and cross-functional teams.
• Execute and validate production deliveries while maintaining high standards for data quality, timeliness, documentation, and customer impact.
• Collaborate closely with Product, Engineering, DPQ, Customer Success, and Technical Engagement to resolve issues.
• Use GenAI tools and AI capabilities to improve productivity and identify opportunities for operational improvement.
• Drive automation, documentation, and process improvements to make implementation operations more scalable.

Skills

SQL

Data fundamentals

Troubleshooting

APIs & cloud

Ownership

Ambiguity tolerance

Job description

About the Company

At Komodo Health, our mission is to reduce the global burden of disease. We built the Healthcare Map - the industry's largest, most complete, precise view of the U.S. healthcare system - by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience.

Responsibilities

• Own end-to-end implementation operations, including customer onboarding, recurring data deliveries, production workflows, and operational support.
• Support AI enabled implementations and onboarding by partnering with relevant technical and cross-functional teams.
• Execute and validate production deliveries while maintaining high standards for data quality, timeliness, documentation, and customer impact.
• Collaborate closely with Product, Engineering, DPQ, Customer Success, and Technical Engagement to resolve issues.
• Use GenAI tools and AI capabilities to improve productivity and identify opportunities for operational improvement.
• Drive automation, documentation, and process improvements to make implementation operations more scalable.

Requirements

• Strong SQL and data fundamentals
• Ability to investigate data and troubleshoot delivery workflows
• Aptitude to learn AI technologies and AI-enabled implementation workflows
• Experience working with APIs, cloud platforms, or modern data ecosystems
• Strong ownership and stakeholder management skills
• Ability to work through ambiguity and take initiative

Preferred Qualifications

• Experience with Snowflake, AWS, Python, or Airflow
• Healthcare or Life Sciences industry experience
• SaaS implementation or technical onboarding experience
• Familiarity with GenAI tools and AI-enabled workflows