Hybrid Customer Project Manager – AI-Driven IT Delivery

Cisco; Dubai; Hybrid; AED 300,000 - 520,000; Full time

Job summary

Cisco Dubai is seeking a Customer Project Manager to lead full lifecycle customer projects and programs, aligning with business goals and ensuring on-scope delivery. You will collaborate with SDMs, CXMs, and Sales to maintain transparency and accelerate technology adoption.

The role emphasizes PMI/Agile methodologies, budget governance, and vendor coordination, with up to 25% travel and a hybrid work setup in Dubai.

Qualifications

• Bachelor’s degree with 7+ years of related customer project or program management experience.
• PMP and/or CPMAI certification encouraged (or recognized industry equivalent).
• Track record delivering complex, customer-facing IT, cloud, or enterprise networking projects and programs.

Responsibilities

• Lead full lifecycle of customer-facing projects and programs from initiation to closure.
• Partner with SDMs, CXMs, and Sales to maintain transparency and accelerate adoption.
• Manage cross-functional workstreams, resources, risks, and change management.

Skills

PMP certification

CPMAI certification

Project management

Budget management

Education

Bachelor’s degree with 7+ years of related customer project or program management experience

Job description

Cisco Dubai is seeking a Customer Project Manager to lead full lifecycle customer projects and programs, aligning with business goals and ensuring on-scope delivery. You will collaborate with SDMs, CXMs, and Sales to maintain transparency and accelerate technology adoption.

The role emphasizes PMI/Agile methodologies, budget governance, and vendor coordination, with up to 25% travel and a hybrid work setup in Dubai.