Human Resources Coordinator (Open for all Nationalities)

Ajman University; United Arab Emirates; On-site; AED 89,000 - 134,000; Full time

Job summary

Ajman University in the United Arab Emirates is seeking an experienced Administrative Assistant to provide staff and office support, greet visitors, and handle inquiries. The role covers organizing meetings, preparing minutes, and coordinating travel and appointments for senior staff, while maintaining accurate records and databases.

The successful candidate will assist with employee queries, educate staff on policies, and supervise junior staff or trainees as needed.

Qualifications

• Bachelor’s degree or equivalent in relevant field.
• 3–5 years of experience related to duties.
• Excellent written & spoken command of English and Arabic.

Responsibilities

• Provides staff and office support, screens calls, greets visitors and handles inquiries.
• Organizes and coordinates meetings and events, takes minutes, and follows up on actions.
• Assists with resolving employee queries and educating staff on policies and procedures.
• Prepares written documentation and correspondence; screens and responds to correspondence.
• Schedules Director’s appointments and travel arrangements.
• Maintains office records/databases and filing systems.
• Guides junior staff/trainees in support activities.
• Oversees supplies and equipment management for the office.
• Creates files for new starters and maintains employee information databases.
• Issues employment and other relevant letters.
• Adheres to Ajman University’s Code of Conduct.
• Performs miscellaneous duties as assigned.

Skills

Records maintenance

Interpersonal communication

Written communication

Prioritization

Data entry

Meetings coordination

Database management

Scheduling

Leadership

Confidentiality

Customer service

Analytical skills

Office software

Bilingual English/Arabic

Education

Bachelor’s degree in Business Administration, Human Resources Management, or equivalent

Tools

Microsoft Office

Job description

MAIN DUTIES:

• Provides staff and office support for the office / college, that include screening and handling telephone communications, greeting and directing visitors, and dealing with administrative issues and inquiries as they arise;

• Organizes and facilitates meetings and special events; schedules and coordinates dates and times, venues, attendance, agendas, and facilities; takes minutes, and provides administrative support and follow-up on matters arising from meetings;

• Assists with resolving employee queries and to educate staff about policies and procedures as appropriate

• Composes and prepares written documentation and correspondence for the office; screens and evaluates incoming and outgoing correspondence and prepares responses as appropriate;

• Assists in the scheduling and coordination of the Director’s appointments and travel arrangements.

• Gathers, enters, and/or updates data to maintain office records and databases, as appropriate; establishes and maintains files and records for the office.

• Guides and oversees the work of newly appointed junior staff and/or trainee students when engaged in related support activities;

• Coordinates and oversees the day-to-day management of supplies and equipment for the office;

• For each new starter creates a file and maintain accurate record and documents and for existing staff, assists in maintaining employee information databases;

• Issues relevant letters related to employment letters, office letters and any other relevant communications;

• Understands and adheres to Ajman University’s Code of Conduct Policy;

• Performs miscellaneous job-related duties as assigned.

KNOWLEDGE & SKILLS:

• Records maintenance skills.

• Strong interpersonal and communication skills and the ability to work effectively with staff from a diverse community.

• Ability to create, compose, and edit correspondence and other written materials.

• Skill in organizing resources and establishing priorities.

• Word processing and/or data entry skills.

• Ability to coordinate and organize meetings and/or special events.

• Database management skills.

• Knowledge of planning and scheduling techniques.

• Ability to provide leadership and guidance to administrative support staff and/or students.

• Demonstrate effective organizational skills, human relations and communications skills.

• Deliver high level of customers’ service.

• Ability to be confidential and consistent attention to details.

• Must be able to work in a fast-paced environment.

• Good knowledge in preparing reports, proposals, research methods and generating basic analytical techniques.

• High energy, positive attitude, high degree of initiative.

• General office administrative and secretarial skills.

QUALIFICATIONS AND EXPERIENCE:

• Bachelor’s degree in Business Administration, Human Resources Management, or equivalent.
• At least 3-5 years of experience that is directly related to the duties and responsibilities specified.
• Excellent written & spoken command of both English and Arabic languages.
• Proficiency in using computer and Microsoft Office package.

WORKING CONDITIONS:

• Work is normally performed in a typical interior/office work environment.

• No or very limited physical effort required.

• No or very limited exposure to physical risk.

SUPERVISION:

• Reporting to: Senior Director of Human Resources

• Subordinates: N/A