HR Coordinator - People Experience - The Emirates Group

HR Coordinator - People Experience - The Emirates Group; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

The Emirates Group is seeking an HR Coordinator for People Experience in Dubai to deliver comprehensive administration across the employee lifecycle. You will support recruitment, onboarding, and off-boarding, maintain HR data accuracy, and work with cross-functional teams to enhance people experience.

Fluency in English is essential; Arabic is a plus, and you will handle confidential information in a fast-paced environment.

Qualifications

• Experience in HR administration and employee lifecycle processes.
• Proficient in MS Office with strong organizational skills.
• Excellent verbal and written English; Arabic is an advantage.

Responsibilities

• Provide administration support across recruitment, onboarding and off-boarding.
• Maintain accurate HR reporting and coordinate interviews and testing.
• Deliver onboarding and orientation for a positive candidate experience.
• Ensure due diligence of documents and transactions in line with SLA.
• Collaborate with teams to ensure efficient service delivery.
• Conduct exit interviews and collect feedback.

Skills

HR administration

MS Office proficiency

English communication

Education

High school diploma or equivalent

Job description

HR Coordinator - People Experience – The Emirates Group

Location: Dubai

Job Purpose

To provide and deliver comprehensive administration support at every touch-point in the employees lifecycle.

Responsibilities

• General accountabilities and day-to-day people experience operation.
• Deliver a consistently high-level quality customer service and communication to internal and external customers/stakeholders.
• Execute all HR-assigned activities in a timely manner in compliance with policies, procedures and instructions while ensuring confidentiality.
• Familiarize with HR systems and data landscape to perform processes accurately.
• Identify opportunities for continuous improvement of systems, processes and practices, and cost reduction in employee lifecycle touch-points.
• Maintain accurate reporting on HR activities and produce ad-hoc reports as required.
• Provide administrative support to the talent acquisition team: screening applicants, coordinating interviews, managing job requisitions and supporting offer creation.
• Administer and score psychometric tests following testing standards and procedures.
• Deliver a customized onboarding process and orientation that facilitates a positive candidate experience.
• Process all transactional activities of the employee lifecycle within the Service Level Agreements.
• Provide high-quality, consistent HR guidance, support and resolution to managers and employees focused on people experience.
• Investigate, acquire and verify all relevant documents to process transactions.
• Coordinate and allocate appointments with the Talent Identification team, manage testing schedules and follow-ups, and inform relevant parties.
• Collaborate with other teams and ensure efficient delivery of services.
• Deliver customised off-boarding process and briefing to leavers, enhancing their experience.
• Ensure due diligence of all financial and non-financial aspects of the process.
• Conduct exit interviews and gather feedback through exit surveys.

Qualifications & Experience

12 years of schooling or equivalent, with 4+ years of experience in Human Resources covering recruitment, shared services, onboarding and off-boarding.

Knowledge / Skills

• Comprehensive knowledge of HR administrative procedures, interviewing techniques and experience handling recruitment projects and all aspects of the employee lifecycle.
• PC literate and proficient in MS Office; strong quality orientation and organisational skills.
• Excellent verbal and written English communication skills; Arabic language is an advantage.

Fixed Compensation (Dubai)

• Competitive base salary, paid tax-free and reviewed annually.
• Accommodation or cash alternative.
• Transport or cash alternative.

Variable Compensation (Dubai)

• Role-specific allowances for specialist roles or skills.
• Eligibility for the Emirates Group Profit Share scheme – paid annually if the group profit target is exceeded.

Benefits (Contractual)

• Medical, life, personal accident and workmen's compensation insurance.
• Education support allowance for eligible children's education.
• Annual leave: minimum of 30 calendar days per year.
• Annual leave travel: a return ticket home each year, paid by the Group.
• End of Service Benefit – gratuity payment at the end of service.
• Pension scheme – retirement savings plan for eligible grades and nationalities.

Benefits (Non-Contractual)

• Emirates Group Staff Travel: discounted travel worldwide.
• Emirates Platinum Card: discounts on shopping, dining, entertainment and hotels.