Housekeeping Coordinator - Luxury Resort Operations

Minor Food Holding Co., Ltd.; Abu Dhabi; Presencial; AED 78.000 - 134.000; Jornada completa

Descripción de la vacante

Desert Islands Resort & Spa by Anantara in Abu Dhabi is seeking a proactive Housekeeping Coordinator to oversee daily housekeeping operations and ensure seamless communication between teams.

You will coordinate room readiness with Front Office, update status reports, manage guest requests, and support management with daily administrative tasks while upholding the brand's luxury service standards.

Shift work, weekends, and holidays may be required to maintain service levels.

Formación

• Experience in housekeeping or hotel operations is required.
• Experience as a housekeeping coordinator or similar administrative/coordination role is preferred.
• Strong communication and organizational skills.
• Excellent attention to detail and record keeping.
• Knowledge of hotel housekeeping operations and room status procedures.
• Ability to manage multiple tasks in a fast paced environment.
• Basic computer skills and familiarity with hotel systems is an advantage.
• Ability to work under pressure and meet deadlines.
• Willingness to work shifts, weekends and public holidays.

Responsabilidades

• Coordinate the daily activities of the Housekeeping department and ensure smooth communication within the team.
• Coordinate with Front Office regarding room status, room priorities, and guest requests.
• Prepare and update daily room status reports and housekeeping assignments.
• Follow up on room readiness and ensure rooms are released on time.
• Receive and coordinate guest requests related to Housekeeping and ensure timely follow-up.
• Communicate maintenance issues and room defects to the relevant department and follow up on completion.
• Monitor and maintain records of housekeeping supplies, linen, guest amenities, and equipment.
• Coordinate linen and uniform requirements with the relevant teams.
• Maintain proper records and documentation related to Housekeeping operations.
• Ensure lost and found items are recorded, handled, and stored according to hotel procedures.
• Assist the Housekeeping management team with daily reports, administrative tasks, and departmental requirements.
• Support the coordination of team member schedules, attendance, and daily operational requirements.
• Communicate important updates and instructions to Housekeeping team members.
• Ensure compliance with hotel standards, health and safety requirements, and departmental procedures.
• Assist in maintaining effective communication between Housekeeping, Front Office, Engineering, and other departments.

Conocimientos

Communication skills

Organizational skills

Attention to detail

Team coordination

Multitasking

Descripción del empleo

Desert Islands Resort & Spa by Anantara in Abu Dhabi is seeking a proactive Housekeeping Coordinator to oversee daily housekeeping operations and ensure seamless communication between teams.

You will coordinate room readiness with Front Office, update status reports, manage guest requests, and support management with daily administrative tasks while upholding the brand's luxury service standards.

Shift work, weekends, and holidays may be required to maintain service levels.