Housekeeping Coordinator

Millennium-Hotels-and-Resorts-Mea; Dubai; On-site; AED 39,000 - 78,000; Full time

Job summary

Millennium-Hotels-and-Resorts-Mea seeks a Housekeeping Coordinator to streamline communication between the housekeeping team and other hotel departments in a Dubai property.

You will safeguard assets, manage keys and pagers, handle Lost and Found, update Opera room discrepancy reports, and assist with payroll and office organization in line with hotel standards.

Strong coordination and attention to detail are essential to maintain service quality and compliance with EH&S guidelines.

Responsibilities

• Safeguarding, recording, and collecting all keys and pagers in the Housekeeping Office to maintain a secure work environment.
• Answering telephone calls following hotel standards, recording requests and messages promptly for communication to the relevant parties.
• Receiving, recording, and storing Lost and Found items, managing claims, and clearing items according to established procedures.
• Updating and printing the Opera system for room discrepancy reports at designated times and submitting copies to Accounts and Reception.
• Compiling attendance sheets for payroll each month and submitting them to the Finance Department.
• Maintaining the cleanliness and organization of the Housekeeping Office, filing records, and reports in accordance with Housekeeping guidelines.
• Effectively communicating requests or maintenance issues to related departments to ensure seamless Housekeeping operations.
• Managing 'Do Not Disturb' (DND) rooms, making service calls to guests, and handling babysitting requests as per hotel standards.
• Checking office supplies, monitoring stock levels of Housekeeping forms, and First Aid box items, and placing orders when necessary to facilitate smooth operations.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health and safety procedures and policies.

Job description

As a Housekeeping Coordinator, your primary responsibility is to facilitate communication between the housekeeping department and other departments within the hotel.

Key Job Responsibilities:

• Safeguarding, recording, and collecting all keys and pagers in the Housekeeping Office to maintain a secure work environment.

• Answering telephone calls following hotel standards, recording requests and messages promptly for communication to the relevant parties.

• Receiving, recording, and storing Lost and Found items, managing claims, and clearing items according to established procedures.

• Updating and printing the Opera system for room discrepancy reports at designated times and submitting copies to Accounts and Reception.

• Compiling attendance sheets for payroll each month and submitting them to the Finance Department.

• Maintaining the cleanliness and organization of the Housekeeping Office, filing records, and reports in accordance with Housekeeping guidelines.

• Effectively communicating requests or maintenance issues to related departments to ensure seamless Housekeeping operations.

• Managing 'Do Not Disturb' (DND) rooms, making service calls to guests, and handling babysitting requests as per hotel standards.

• Checking office supplies, monitoring stock levels of Housekeeping forms, and First Aid box items, and placing orders when necessary to facilitate smooth operations.

• Uphold environmental, health, and safety standards in alignment with organizational policies.

• Adhere to the company’s environmental, health and safety procedures and policies.