Head Housekeeping Attendant

Millennium Hotels and Resorts; Dubai; On-site; AED 20,000 - 33,000; Full time

Job summary

Head Housekeeping Attendant at Careers at UAE is responsible for maintaining the cleanliness and orderliness of guest rooms, service areas, corridors, pantry areas, and fire exits in line with standards. You will support daily operations, assist with safety practices, and ensure guest satisfaction through timely response to requests.

Role requires adherence to SOPs, environmental, health and safety guidelines, and strong teamwork to uphold high hotel cleanliness standards in a fast-paced

Qualifications

• Candidates must have experience in hotel housekeeping operations and guest room cleaning.
• Ability to follow Standard Operating Procedures and safety guidelines.

Responsibilities

• Collect daily assignment sheet and keys before preparing trolley and equipment.
• Follow key handling procedures to maintain a safe and secure environment.
• Attend daily briefings and communicate any operational or Guest issues.
• Maintain and clean guest rooms, replenish items per SOPs, arrange guest belongings, and clear Room Service trays.
• Clean and replenish bathrooms, ensuring adherence to Standards of Performance and hotel safety standards.
• Report lost, found, or damaged items in Guest rooms to the Housekeeping Supervisor.
• Check and report maintenance work to the Housekeeping Order Taker promptly.
• Clean hotel corridors and public areas, prioritizing Guest privacy.
• Respond promptly to Guest requests or complaints, ensuring follow-up.
• Inspect Guest rooms according to Standards of Performance, provide feedback to Room Attendants.
• Uphold environmental, health, and safety standards in alignment with policies.
• Adhere to the company’s EH&S procedures and policies.

Job description

Head Housekeeping Attendant

As a Head Housekeeping Attendant, your primary responsibility is to ensure the cleanliness and orderliness of Guest rooms, service areas, corridors, pantry areas, and fire exits to meet and exceed established standards.

Key Job Responsibilities:

• Collect daily assignment sheet and keys before preparing the trolley and related equipment, ensuring effective task execution throughout the day in line with Standards of Performance.
• Follow key handling procedures meticulously to maintain a safe and secure environment.
• Attend daily briefings, communicate any operational or Guest issues, fostering improved communication and follow-up procedures.
• Maintain and clean guest rooms, replenish used items per SOPs, arrange guest belongings, and clear Room Service trays, upholding room cleanliness standards.
• Clean and replenish bathrooms, ensuring adherence to Standards of Performance and hotel safety standards.
• Immediately report any lost, found, or damaged items in Guest rooms to the Housekeeping Supervisor for recording and necessary action.
• Check and report maintenance work to the Housekeeping Order Taker promptly.
• Clean hotel corridors and public areas, prioritizing Guest privacy to uphold overall hotel cleanliness.
• Respond promptly to Guest requests or complaints, ensuring follow-up to achieve Guest satisfaction.
• Inspect Guest rooms according to Standards of Performance, providing immediate and effective feedback to Room Attendants for performance improvement and adherence to the standards.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.