Hotel Manager

SHERATON HOTEL CANADA; Dubai; On-site; AED 223,200 - 334,800; Full time

Job summary

A leading hotel chain in Dubai seeks an experienced Hotel Manager to oversee operations and provide strategic direction. Responsibilities include supervising staff, planning activities, developing marketing strategies, and ensuring customer satisfaction. Ideal candidates should possess strong leadership, problem-solving skills, and experience in the hospitality industry.

Qualifications

• Proven experience as a Hotel Manager.
• Strong leadership skills to manage a diverse workforce.
• Proficient in marketing strategies and customer service.

Responsibilities

• Supervise work at all levels and set clear objectives.
• Plan activities and allocate responsibilities.
• Develop and implement marketing strategies to promote services.
• Communicate with customers to address complaints and offer solutions.
• Manage maintenance issues and staff shortages.
• Collaborate with external parties for events and services.
• Inspect facilities for health and safety compliance.
• Use social media for advertising.

Job description

Overview

We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.

Responsibilities

• Supervise work at all levels and set clear objectives
• Plan activities and allocate responsibilities to achieve the most efficient operating model
• Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
• Deal with maintenance issues, shortages in staff or equipment, renovations etc.
• Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards
• Take charge of advertising with the use of social media