Hotel Front Office Manager

A Group; Dubai; On-site; AED 133,920 - 200,880; Full time

Job summary

A Group in Dubai is seeking a qualified Hotel Front Office Manager to manage front office operations and ensure excellent guest service. The candidate must possess strong leadership skills and relevant experience in hotel operations. Key responsibilities include supervising front desk staff, managing inquiries and complaints, and coordinating with other departments. This position offers a great opportunity for individuals who excel in customer service and hospitality. Interested candidates can send their CV to [e-mail].

Qualifications

• Proven experience as a Hotel Front Office Manager or similar role.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.

Responsibilities

• Manage front office operations, including reception and guest services.
• Supervise front desk staff and ensure smooth daily operations.
• Handle guest inquiries, complaints, and special requests professionally.
• Coordinate with housekeeping, reservations, and other departments.
• Ensure high standards of customer service and hospitality.
• Prepare daily reports and maintain front office records.

Job description

Hotel Front Office Manager

We are looking for an experienced and professional Hotel Front Office Manager to oversee front desk operations and ensure excellent guest service standards. The ideal candidate should have strong leadership skills and experience in hotel operations.

Key Responsibilities

• Manage front office operations, including reception and guest services
• Supervise front desk staff and ensure smooth daily operations
• Handle guest inquiries, complaints, and special requests professionally
• Coordinate with housekeeping, reservations, and other departments
• Ensure high standards of customer service and hospitality
• Prepare daily reports and maintain front office records

Send CV to: [e-mail]