Hotel Laundry Operations Manager

Le Royal Méridien Abu Dhabi; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Le Royal Méridien Abu Dhabi is seeking an experienced Laundry Manager to lead daily operations for guest rooms and F&B/Culinary laundry. You will manage a 15–20 person team, ensure top-quality cleanliness, and drive profitability while maintaining safety and guest satisfaction.

The role requires strong leadership, budgeting acumen, and a track record of optimizing high-volume hotel laundry services. This on-site position offers the opportunity to impact hotel operations and service excellence.

Qualifications

• 2–3 years of managing high-volume, 5-star hotel laundry operations.
• Demonstrated profitability improvement in laundry/dry cleaning operations.
• Experience in guest-focused outside/onsite laundry with high guest satisfaction and value.
• Experience acquiring new laundry revenue opportunities.
• Experience managing linen durability across garments and textiles.
• Proven track record in equipment maintenance and longevity.
• Ability to lead 15–20 associates with focus on productivity, quality and turnover.
• Certifications in laundry management or textile technology are desirable.
• Bachelor’s degree in a related field is required.

Responsibilities

• Oversee day-to-day laundry operations, ensuring quality and customer satisfaction.
• Supervise employees and manage all daily activities; cover duties in staff absence.
• Promote safety, enforce codes, and monitor procedures.
• Understand budgets, payroll, and financial statements to support department goals.
• Maintain workflow to smooth production; control costs within budget.
• Coordinate with Engineering on laundry equipment maintenance.
• Lead meetings to align team with department goals and safety standards.
• Ensure supplies, equipment, uniforms, and tools are available as needed.
• Communicate openly and build collaborative relationships across shifts.

Skills

5-star hotel laundry

Profitability management

Guest satisfaction focus

New revenue development

Linen durability

Equipment maintenance

Staff management

Leadership by example

Education

Bachelor's degree in related field

Professional certification in laundry management

Job description

Le Royal Méridien Abu Dhabi is seeking an experienced Laundry Manager to lead daily operations for guest rooms and F&B/Culinary laundry. You will manage a 15–20 person team, ensure top-quality cleanliness, and drive profitability while maintaining safety and guest satisfaction.

The role requires strong leadership, budgeting acumen, and a track record of optimizing high-volume hotel laundry services. This on-site position offers the opportunity to impact hotel operations and service excellence.