Hotel Housekeeping and Guest Services Attendant

Al Wathba Investment L.L.C; Dubai; On-site; AED 28,000 - 56,000; Full time

Job summary

Anantara The Palm Dubai Resort in Dubai is seeking Hotel/Housekeeping staff to respond to guest requests and maintain cleanliness across pantries and storage areas. You will support room attendants, stock supplies, and ensure health, safety and reporting protocols are followed.

The role involves daily cleaning tasks, reporting maintenance issues, and coordinating with supervisors to ensure a smooth guest experience at a luxury resort.

Responsibilities

• Respond to housekeeping and Guest Service calls (FCS requests).
• Ensure all guest requests are handled in a timely, efficient manner.
• Maintain cleanliness of pantries and stores.
• Check assigned blocks' pantries and stores for maintenance issues and report them.
• Ensure daily cleaning of pantries and service areas.
• Record health and safety concerns promptly.
• Assist room attendants and provide supplies as needed.
• Keep service areas and storage rooms clean, neat, and organized.
• Ensure HK Tuk Tuk are cleaned daily and pantries are mopped several times daily.
• Maintain extra beds/cribs; report maintenance needs to Supervisors/Engineering.
• Ensure emergency exits are clean, debris-free, and lights work.
• Report maintenance issues to Housekeeping Office.
• Stock and organize pantries for room attendants and report shortages.
• Maintain a safe work environment and handle recycling daily.
• Complete shift reports with relevant information.
• Carry master key and phone during shift and coordinate with housekeeping.

Job description

Anantara The Palm Dubai Resort in Dubai is seeking Hotel/Housekeeping staff to respond to guest requests and maintain cleanliness across pantries and storage areas. You will support room attendants, stock supplies, and ensure health, safety and reporting protocols are followed.

The role involves daily cleaning tasks, reporting maintenance issues, and coordinating with supervisors to ensure a smooth guest experience at a luxury resort.