Room Attendant

Anantara Hotels & Resorts; Dubai Emirate; On-site; AED 36,000 - 60,000; Full time

Job summary

Anantara The Palm Dubai Resort, part of Anantara Hotels & Resorts, invites you to join a luxury brand rooted in Thai hospitality. This role supports the guest experience through meticulous housekeeping and proactive service.

As a team member, you will clean guest rooms per SOPs, follow safety procedures, maintain linen and inventory, handle VIP requests, and report issues promptly to ensure a flawless stay.

Responsibilities

• Clean and maintain guest rooms per SOPs and quality standards.
• Follow health, safety, and chemical handling procedures.
• Maintain linen, uniform, and inventory records; meet par stock levels.
• Process lost and found items and keep accurate records.
• Minimize wastage of linen, amenities and supplies.
• Ensure hotel security by reporting incidents promptly.
• Fulfil VIP requirements and guest requests promptly.
• Clean and maintain housekeeping equipment.
• Report room damages, losses, and maintenance issues.
• Remove room service trays and update room status.
• Report sleep-outs and unusual situations to Housekeeping Management.

Skills

Cleaning & housekeeping

Safety procedures

Inventory management

VIP requests handling

Security awareness

Maintenance reporting

Job description

Job Location:

Anantara The Palm Dubai Resort

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales - from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

Key Duties And Responsibilities

Anantara The Palm team members are expected to support the business, guests, and colleagues whenever required.

• Clean and maintain guest rooms in accordance with hotel SOPs and quality standards.
• Follow all health, safety, and chemical handling procedures.
• Maintain linen, uniform, and inventory records, ensuring par stock levels are met.
• Process lost & found items and maintain accurate records.
• Minimize wastage of linen, amenities, and other housekeeping supplies.
• Ensure hotel security by reporting incidents or suspicious activities promptly.
• Fulfil VIP requirements and guest special requests in a timely manner.
• Clean and maintain housekeeping equipment.
• Report room damages, losses, and maintenance issues immediately.
• Remove room service trays and update room status accurately.
• Report sleep-outs, prolonged "Do Not Disturb" rooms, and any unusual situations to Housekeeping Management.