Hotel Guest Experience Concierge

A Group; Dubai; On-site; AED 44,640 - 66,960; Full time

Job summary

A hospitality group in Dubai is seeking a professional and friendly Hotel Concierge Assistant to support guests during their stay. The role includes assisting with inquiries about hotel services, helping with reservations, and coordinating with hotel departments. Ideal candidates will have a customer-focused attitude and basic computer skills, while previous hospitality experience is a plus. This position may require working shifts, including weekends and holidays.

Qualifications

• Previous hospitality or customer service experience is an advantage but not required.

Responsibilities

• Assist guests with inquiries about hotel services and local attractions.
• Help with booking reservations (restaurants, taxis, events, etc.).
• Coordinate with hotel departments to fulfill guest needs.

Skills

Customer-focused attitude

Basic computer skills

Professional appearance

Job description

A hospitality group in Dubai is seeking a professional and friendly Hotel Concierge Assistant to support guests during their stay. The role includes assisting with inquiries about hotel services, helping with reservations, and coordinating with hotel departments. Ideal candidates will have a customer-focused attitude and basic computer skills, while previous hospitality experience is a plus. This position may require working shifts, including weekends and holidays.