Guest Experience Concierge

A Group; Dubai; On-site; AED 44,640 - 66,960; Full time

Job summary

A Group in Dubai is seeking a professional Concierge to assist guests with their inquiries, bookings, and special requests. The ideal candidate will have a strong hospitality background and excellent communication skills, ensuring a memorable experience for all guests. Responsibilities include coordinating with hotel departments to fulfill needs, providing information on services and local attractions, and handling guest complaints. Interested applicants should send their CV to [e-mail].

Qualifications

• Professional and customer-focused approach.
• Ability to handle guest inquiries and complaints efficiently.

Responsibilities

• Assist guests with inquiries, bookings, and special requests.
• Provide information about hotel services, local attractions, and transportation.
• Coordinate with hotel departments to fulfill guest needs.
• Handle guest complaints professionally and efficiently.
• Ensure high standards of customer service at all times.
• Support front office operations when required.

Skills

Excellent communication skills

Strong hospitality background

Job description

A Group in Dubai is seeking a professional Concierge to assist guests with their inquiries, bookings, and special requests. The ideal candidate will have a strong hospitality background and excellent communication skills, ensuring a memorable experience for all guests. Responsibilities include coordinating with hotel departments to fulfill needs, providing information on services and local attractions, and handling guest complaints. Interested applicants should send their CV to [e-mail].