Hostess

Tanqeeb; Dubai; On-site; AED 50,000 - 84,000; Full time

Benefits offered by this job

Colleague discounts on food, beverage,

Colleague discounts on hotel stays

Company-provided shared accommodation

Healthcare and life insurance

Annual leave and flights home

Tax-free salary in AED

Job summary

Jumeirah’s Madinat Jumeirah Resort in Dubai invites a Hostess to join from September 2026 onward. Greet guests, manage reservations, and ensure a welcoming dining experience while coordinating VIP services. Knowledge of Opera and MS Office is essential, with 1–2 years in a hospitality setting.

Join a luxury team within a renowned brand offering comprehensive benefits, accommodation options, and a premium work environment in a tropical-tailored coastal resort.

Qualifications

• Diploma or degree in hospitality is required.
• 1–2 years of guest service experience in a 5‑star hotel.
• Strong knowledge of Microsoft Office and Opera (Cloud).

Responsibilities

• Greet guests warmly and engage in friendly conversation on arrival.
• Schedule dining reservations and coordinate special services for occasions.
• Escort guests to tables, present menus, and match dining pace.
• Describe Chef specials and offer food/beverage pairings.
• Provide personalized attention to VIP/regular guests while maintaining privacy.

Skills

Microsoft Office

Guest service

Communication

Education

Diploma/Degree in Hospitality Industry

Tools

Opera (Cloud)

Job description

About Jumeirah

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Madinat Jumeirah

About Madinat Jumeirah Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids' clubs and some of the region’s most versatile event and conference spaces.

About the Job

An exciting opportunity has arisen for a Hostess to join Madinat Jumeirah Resort from September 2026 onwards. The main duties and responsibilities of this role include: Greet guests warmly and engage in friendly conversation to ensure they feel comfortable and welcome upon arrival. Schedule dining reservations and coordinate special services or occasions such as anniversaries and birthdays, following Restaurant Reservations SOP. Use the F&B Enquiry/Booking checklist to handle restaurant enquiries and bookings efficiently, maintaining high standards. Escort guests to their tables, share names with relevant staff, match the dining pace, and present menus promptly after seating. Familiarize with the menu and signature dishes to answer guest queries, describe Chef specials, and recommend food and beverage pairings. Provide personalized attention to VIP and regular guests/residents, maintaining knowledge of their preferences, allergies, seating choices, and privacy needs. Anticipate and fulfill guest needs accurately, including those with special requirements, delivering service that exceeds expectations while adhering to Heart of Jumeirah standards. Follow strict confidentiality protocols to maintain the privacy and confidentiality of all guests.

About You

The ideal candidate for this position will have the following experience and qualifications: Diploma/Degree in Hospitality Industry Strong knowledge of Microsoft Office products and Opera (Cloud). Experience working in a multi-cultural environment. 1-2 years of experience in guest service-related work in a 5-star hotel

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)