Hostess

Anantara Hotels & Resorts

Abu Dhabi

On-site

AED 33,000 - 47,000

Full time

9 days ago

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Job summary

Anantara Hotels & Resorts in Abu Dhabi, United Arab Emirates, invites applications for a hotel team member in the Qasr Al Sarab Desert Resort by Anantara. The role focuses on delivering warm hospitality, coordinating front-of-house and restaurant service, and maintaining smooth operational flow across guest interactions.

The position requires welcoming guests, adhering to hotel protocols, and supporting colleagues to ensure a seamless guest experience throughout the dining and hotel areas.

Responsibilities

To work as a team with colleagues, to ensure timely service and a smooth running operation.
To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
To perform every guest interaction in a friendly and welcoming manner
To maintain professional telephone etiquette and a perfect understanding of reservation’s policies and procedures.
To be completely familiar with the services offered in the restaurant and throughout the hotel.
To greet and seat guests in the restaurant in a warm and friendly manner, and set the tone of welcoming hospitality that will continue during the entire guest experience.
To ensure that the front or the restaurant is always covered, and that the entrance to the restaurant is as welcoming and attractive as possible.
To check each table to ensure that it is clean and fully set up before any guests are seated at the table.
To check with guests to get feedback on the quality of their experience. Share any problems that arise with outlet managers, but try to take care of the problem at once.
Pitch in and help in service whenever the need arises
Work in a Cashier function and closing tables.

Job description

Job Description

Job Location

Qasr Al Sarab Desert Resort By Anantara

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

To work as a team with colleagues, to ensure timely service and a smooth running operation.
To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
To perform every guest interaction in a friendly and welcoming manner
To maintain professional telephone etiquette and a perfect understanding of reservation’s policies and procedures.
To be completely familiar with the services offered in the restaurant and throughout the hotel.
To greet and seat guests in the restaurant in a warm and friendly manner, and set the tone of welcoming hospitality that will continue during the entire guest experience.
To ensure that the front or the restaurant is always covered, and that the entrance to the restaurant is as welcoming and attractive as possible.
To check each table to ensure that it is clean and fully set up before any guests are seated at the table.
To check with guests to get feedback on the quality of their experience. Share any problems that arise with outlet managers, but try to take care of the problem at once.
Pitch in and help in service whenever the need arises
Work in a Cashier function and closing tables.