Hospitality People Development Lead

Accorhotel; Dubai; On-site; AED 260,000 - 420,000; Full time

Job summary

Delano Dubai is seeking a People Development Manager to shape how our people learn, grow, and experience the brand from the inside. You’ll partner with People & Culture and hotel leaders to craft onboarding, brand immersion, leadership development, and career growth that feels relevant and connected to how we work.

This hands-on role rewards creativity and practical solutions, with a focus on human-centric development that is inspiring, actionable, and tailored to our luxury hospitality

Qualifications

• Experience in People Development Learning & Development or Talent Development ideally within luxury or lifestyle hospitality.
• Confident and engaging facilitation style with the ability to connect with people at every level.
• Experience creating and delivering onboarding learning and development programmes.
• Good understanding of hotel operations and a fast-paced hospitality environment.
• Creative thinking, curiosity, and the confidence to try new approaches.
• Strong organisation and the ability to turn ideas into action.
• A collaborative, people-first mindset with a genuine passion for helping others grow.
• Most importantly you know how to make learning feel human, relevant and worth showing up for.

Responsibilities

• Own the hotels learning & development plan connecting people priorities with the needs of the business.
• Create and facilitate engaging learning experiences across service, behavioural and leadership development.
• Work with leaders to identify development needs and turn them into practical, relevant solutions.
• Keep mandatory learning training records and development activity on track.
• Shape a memorable onboarding journey that connects new joiners to Delano’s culture, story, and way of doing things.
• Bring the brand to life through experiences that build confidence, connection and belonging.
• Develop departmental trainers and champions who keep learning alive within their teams.
• Partner with leaders to identify talent and create meaningful opportunities for development and internal growth.
• Support leadership development, coaching, performance and succession planning.
• Help managers become stronger people leaders who give great feedback, develop their teams and recognise potential.
• Be present in the hotel understanding our teams, guests and where development can make a real difference.
• Connect with Ennismore People Development teams and bring wider programmes and ideas to life at Delano.

Skills

People Development

Learning & Development

Facilitation

Onboarding

Leadership development

Talent development

Collaboration

Communication

Job description

Delano Dubai is seeking a People Development Manager to shape how our people learn, grow, and experience the brand from the inside. You’ll partner with People & Culture and hotel leaders to craft onboarding, brand immersion, leadership development, and career growth that feels relevant and connected to how we work.

This hands-on role rewards creativity and practical solutions, with a focus on human-centric development that is inspiring, actionable, and tailored to our luxury hospitality