Learning & Leadership Catalyst for Hospitality

ENNISMORE; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Delano Dubai, part of Ennismore, seeks a People Development Manager to shape learning and growth across the hotel, from onboarding to leadership development. You will collaborate with People & Culture and hotel leaders to deliver relevant, engaging experiences that align with brand standards and guest expectations.

You will design onboarding that immerses new joiners in Delano’s culture, develop trainers, and partner with leaders to build internal career paths while ensuring compliance and

Qualifications

• Experience in People Development, Learning & Development or Talent Development, ideally within luxury or lifestyle hospitality.
• A confident and engaging facilitation style with the ability to connect with people at every level.
• Experience creating and delivering onboarding, learning and development programmes.
• Good understanding of hotel operations and a fast-paced hospitality environment.
• Creative thinking, curiosity and the confidence to try new approaches.
• Strong organisation and the ability to turn ideas into action.
• A collaborative, people-first mindset with a genuine passion for helping others grow.
• Most importantly you know how to make learning feel human, relevant and worth showing up for.

Responsibilities

• Own the hotel’s learning & development plan, linking people priorities to business needs.
• Create and facilitate engaging learning experiences across service, behavioural and leadership development.
• Identify development needs with leaders and turn them into practical solutions.
• Maintain mandatory learning records and development activity.
• Shape onboarding to connect new joiners to Delano’s culture and brand story.
• Grow our people by developing departmental trainers and internal growth opportunities.
• Partner with leaders on talent development, coaching and succession planning.
• Stay close to operations to strengthen service skills and guest experience.

Skills

People development

Learning & development

Facilitation

Onboarding programs

Hotel operations

Creativity

Organisational skills

Collaboration

People-first mindset

Job description

Delano Dubai, part of Ennismore, seeks a People Development Manager to shape learning and growth across the hotel, from onboarding to leadership development. You will collaborate with People & Culture and hotel leaders to deliver relevant, engaging experiences that align with brand standards and guest expectations.

You will design onboarding that immerses new joiners in Delano’s culture, develop trainers, and partner with leaders to build internal career paths while ensuring compliance and