People Development Manager

DELANO; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Delano Dubai is seeking a People Development Manager to shape how our colleagues learn, grow and experience the brand from within. You will work with People & Culture and hotel leaders to create relevant, engaging learning that connects to how we work, from onboarding to leadership development and career growth.

This hands-on role focuses on practical, human-centered development, tailoring programmes to our luxury hospitality environment and driving a culture of continuous learning and guest

Qualifications

• Experience in People Development, Learning & Development or Talent Development within luxury or lifestyle hospitality.
• Confident and engaging facilitation style with ability to connect with people at all levels.
• Experience creating onboarding, learning, and development programmes.
• Good understanding of hotel operations and fast-paced hospitality environment.
• Creative thinking, curiosity and willingness to try new approaches.
• Strong organisational skills and ability to turn ideas into action.
• Collaborative, people-first mindset with genuine passion for helping others grow.

Responsibilities

• Own the hotel’s learning & development plan aligning people priorities with business needs.
• Create and facilitate engaging learning experiences across service, behavioural and leadership development.
• Identify development needs with leaders and translate them into practical solutions.
• Maintain mandatory learning records and development activity tracking.
• Shape onboarding to connect new joiners to Delano's culture and brand immersion.
• Bring the Delano brand to life through experiences that build confidence and belonging.
• Develop departmental trainers and champions to keep learning alive.
• Partner with leaders to identify talent and create opportunities for internal growth.
• Support leadership development, coaching, performance, and succession planning.
• Help managers become stronger people leaders with feedback and team development.

Skills

People Development

Learning & Development

Talent Development

Facilitation

Onboarding

Leadership Development

Hospitality Experience

Team Collaboration

Job description

Role Overview

As People Development Manager at Delano Dubai you ll shape how our people learn grow and experience the brand from the inside You ll work closely with People amp Culture and hotel leaders to create learning that feels relevant engaging and connected to the way we work from onboarding and brand immersion to leadership development service culture and career growth This is a hands-on role for someone who understands that great hospitality starts with great people and that development should feel inspiring practical and never one-size-fits-all

What You ll Do

Bring Learning to Life

Own the hotel s learning amp development plan connecting people priorities with the needs of the business

Create and facilitate engaging learning experiences across service behavioural and leadership development

Work with leaders to identify development needs and turn them into practical relevant solutions

Keep mandatory learning training records and development activity on track

Create the Delano ExperienceShape a memorable onboarding journey that connects new joiners to Delano s culture story and way of doing things

Bring the brand to life through experiences that build confidence connection and belonging

Develop departmental trainers and champions who keep learning alive within their teams

Grow Our PeoplePartner with leaders to identify talent and create meaningful opportunities for development and internal growth

Support leadership development coaching performance and succession planning

Help managers become stronger people leaders who give great feedback develop their teams and recognise potential

Stay Close to the OperationBe present in the hotel understanding our teams our guests and where development can make a real difference

Partner with operational teams to strengthen service skills and the overall guest experience

Connect with Ennismore People Development teams and bring wider programmes and ideas to life at Delano

How Success Looks

Onboarding New joiners complete a consistent engaging onboarding and brand immersion journey within their first weeks

Learning Delivery The annual learning calendar is delivered against plan with strong colleague participation and completion

Compliance Mandatory learning remains on track with completion rates monitored and gaps addressed promptly

Leadership Development Managers and emerging leaders actively participate in development programmes coaching and targeted learning

Internal Growth Talent and succession plans are actively maintained supporting internal mobility and career progression

Departmental Capability Department trainers are active and equipped to deliver consistent learning within their teams

Learning Impact Training effectiveness is measured through feedback operational observations and relevant people and guest experience indicators

Business Partnership Learning priorities respond to real operational needs with clear actions agreed and followed through with department leaders

Why Join Us

Shape how our people learn grow and experience Delano from the inside Bring your ideas to life in a culture that values creativity individuality collaboration and development Work closely with leaders and teams across the hotel with the opportunity to make a real impact on culture performance and the colleague experience Be part of the wider Ennismore community with access to development connections and career opportunities across our global collective

Qualifications

What You BringExperience in People Development, Learning & Development or Talent Development , ideally within luxury or lifestyle hospitality.A confident and engaging facilitation style with the ability to connect with people at every level.Experience creating and delivering onboarding, learning and development programmes.Good understanding of hotel operations and a fast-paced hospitality environment.Creative thinking, curiosity and the confidence to try new approaches.Strong organisation and the ability to turn ideas into action.A collaborative, people-first mindset with a genuine passion for helping others grow.Most importantly, you know how to make learning feel human, relevant and worth showing up for.