Hospitality Host: Warm Welcomes & Guest Experience

Hilton Worldwide Holdings Inc.; Ras al-Khaimah; On-site; AED 36,000 - 72,000; Full time

Benefits offered by this job

110 discounted travel nights

Paid parental leave

Crisis concierge

Mental health resources

Employee Assistance Program (EAP)

Benefits vary by location

Job summary

Hilton Worldwide Holdings Inc. in Ras al-Khaimah is seeking a friendly Hostess to greet guests, manage seating, and help deliver warm hospitality from arrival to departure.

You’ll represent Hilton’s light and warmth in every interaction and contribute to a memorable dining experience. You will need a minimum of 2 years in Food & Beverage or hospitality, strong guest-service instincts, and excellent grooming and professional standards.

Qualifications

• Minimum 2 years’ experience in Food & Beverage or hospitality
• Strong commitment to guest service
• Excellent grooming and professional standards
• Flexible and a strong team player
• Knowledge of Food Hygiene Regulations
• Cash-handling experience is an advantage

Responsibilities

• Welcome and delight our guests: Greet every guest warmly and create a friendly, welcoming atmosphere from arrival to departure.
• Manage guest queries: Respond to guest questions and requests in a friendly, timely, and efficient manner to ensure an excellent experience.
• Know the menu and restaurant: Maintain strong knowledge of menu items, products, promotions, and restaurant seating arrangements to confidently assist guests.
• Assist with reservations and seating: Manage seating arrangements efficiently and assist callers courteously, taking accurate messages and passing them to the appropriate person without delay.
• Maintain professional standards: Follow Hilton Grooming Standards, including uniform, cleanliness, and personal hygiene requirements.
• Follow procedures and regulations: Report issues through the correct procedures and comply with hotel security, fire, health, and safety regulations.

Skills

Guest service

Communication

Teamwork

Flexibility

Job description

Hilton Worldwide Holdings Inc. in Ras al-Khaimah is seeking a friendly Hostess to greet guests, manage seating, and help deliver warm hospitality from arrival to departure.

You’ll represent Hilton’s light and warmth in every interaction and contribute to a memorable dining experience. You will need a minimum of 2 years in Food & Beverage or hospitality, strong guest-service instincts, and excellent grooming and professional standards.