Hospitality Credit & Collections Leader

WhiteCrow Research Pvt. Ltd.; Dubai; On-site; AED 223,000 - 424,000; Full time

Job summary

WhiteCrow is seeking a Senior Executive - Collections to oversee credit control, accounts receivable and collections for a hospitality group. The role emphasizes managing credit exposure, ensuring timely collections, and maintaining strong relationships with corporate and trade customers.

The ideal candidate will have 6–8+ years in Credit Control/AR, strong knowledge of credit risk, DSO, and experience with city ledger and hotel receivables.

Qualifications

• 6–8+ years of relevant experience in Credit Control or Accounts Receivable.
• Hospitality/hotel industry experience preferred.
• Strong knowledge of credit risk, collections, AR ageing, DSO.
• Experience with city ledger and hotel receivables.
• Excellent stakeholder management and negotiation skills.

Responsibilities

• Manage end-to-end credit control and Accounts Receivable function.
• Oversee city ledger, corporate, travel trade and other receivable accounts.
• Establish, review and monitor credit limits, payment terms and credit facilities.
• Conduct credit assessments and evaluate customer financial standing.
• Monitor AR ageing, overdue balances, DSO and credit exposure; take collection actions.
• Develop and implement collection and recovery strategies to minimise bad debt.
• Prepare regular AR, ageing, collection, DSO, and credit-risk reports.
• Lead, coach and develop the AR/Credit team where applicable.

Skills

Credit management

Accounts receivable

Collections

Hospitality experience

Opera/SUN (hotel finance)

Tools

Opera/SUN

Job description

WhiteCrow is seeking a Senior Executive - Collections to oversee credit control, accounts receivable and collections for a hospitality group. The role emphasizes managing credit exposure, ensuring timely collections, and maintaining strong relationships with corporate and trade customers.

The ideal candidate will have 6–8+ years in Credit Control/AR, strong knowledge of credit risk, DSO, and experience with city ledger and hotel receivables.