Hospitality AV & IT Technician

Minor Hotels; Abu Dhabi; On-site; AED 89,000 - 156,000; Full time

Job summary

Anantara Hotels & Resorts is seeking an IT/AV support specialist for Qasr Al Sarab Desert Resort By Anantara. The role focuses on assisting guests with audio-visual and IT needs for meetings and conferences, ensuring all equipment operates smoothly and remains up-to-date.

You will maintain knowledge of hardware and software across devices and peripherals, anticipate guest requirements, and advise on IT spend and upgrades. Collaboration with multiple departments is essential.

Responsibilities

• To support guests, particularly those involved in coordinating meetings and conferences, in ensuring that all of their audio-visual and IT needs are met, and that all their IT equipment works to their full satisfaction.
• To maintain a full and thorough knowledge of standard IT equipment and how it all works together, including PCs, laser projectors, audio speakers, TVs, DVD players, CD-ROM players
• To anticipate and pre-empt guest requirements for cables, adaptor plugs, projector screens, laser projectors, and other IT collateral and peripherals.
• To maintain a full and working knowledge of hardware, operating systems, application software and supporting tools available in the market today.
• To advise the hotel GM and Financial Controller on recommended IT spend and upgrade requirements.
• To be available to support the IT needs of colleagues across all departments.

Job description

Anantara Hotels & Resorts is seeking an IT/AV support specialist for Qasr Al Sarab Desert Resort By Anantara. The role focuses on assisting guests with audio-visual and IT needs for meetings and conferences, ensuring all equipment operates smoothly and remains up-to-date.

You will maintain knowledge of hardware and software across devices and peripherals, anticipate guest requirements, and advise on IT spend and upgrades. Collaboration with multiple departments is essential.