Heartist Barista: Craft Coffee, Flexible Shifts

Accor; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Accor in Dubai is seeking a guest‑focused Barista/Waitress to deliver high‑quality coffee, beverages, and dining service in a fast‑paced hotel environment.

You will take orders accurately, upsell menu items, maintain spotless coffee stations, and ensure compliance with hygiene standards while delivering an exceptional guest experience.

Fluent English is essential, and professionalism, grooming, and teamwork are valued as you support a luxury hospitality brand committed to responsible service.

Qualifications

• Minimum 1-2 years of experience as a Barista or Waitress in a 4- or 5-star hotel.
• Strong knowledge of coffee preparation, espresso machines, latte art.
• Excellent communication skills in English with a guest-focused approach.
• Knowledge of POS systems and hygiene standards.
• Professional grooming, positive attitude, and strong interpersonal skills.
• Ability to multitask, work in a fast-paced environment, and handle flexible shifts.

Responsibilities

• Prepare and serve high-quality coffee, tea, specialty beverages, and other refreshments according to hotel standards.
• Provide attentive and personalised food and beverage service, ensuring an exceptional guest experience.
• Take guest orders accurately, serve food and beverages promptly, and handle guest requests professionally.
• Maintain cleanliness, hygiene, and proper presentation of the coffee station, dining areas, and equipment.
• Promote menu items, daily specials, and upselling opportunities to maximise guest satisfaction and revenue.
• Handle billing, operate POS systems, and ensure compliance with food safety, hygiene, and hotel service standards.

Skills

Coffee preparation

Espresso machines

Latte art

Food and beverage service

Tools

POS systems

Job description

Accor in Dubai is seeking a guest‑focused Barista/Waitress to deliver high‑quality coffee, beverages, and dining service in a fast‑paced hotel environment.

You will take orders accurately, upsell menu items, maintain spotless coffee stations, and ensure compliance with hygiene standards while delivering an exceptional guest experience.

Fluent English is essential, and professionalism, grooming, and teamwork are valued as you support a luxury hospitality brand committed to responsible service.