Craft Barista: Guest-Centric Coffee Experience

Hyatt Centric; Dubai; Sur place; AED 56 000 - 89 000; Plein temps

Résumé du poste

Hyatt Centric Jumeirah Dubai is seeking a passionate Barista to join our Food & Beverage team. You will prepare and serve high-quality coffee beverages, deliver a warm guest experience, and contribute to our hospitality standards.

Ideal candidates bring beverage expertise, a customer-first mindset, and the ability to upsell with a friendly, professional approach. Join us in delivering memorable experiences in a luxury hotel setting.

Qualifications

• Previous experience as a Barista in hospitality settings.
• Knowledge of espresso extraction, milk frothing and specialty beverages.
• Excellent customer service and communication skills.
• Positive attitude and strong interpersonal skills.
• Ability to work in a fast-paced environment.
• Good command of spoken English; additional languages are an advantage.

Responsabilités

• Deliver warm, personalized guest service at the coffee station.
• Prepare and serve coffee, tea, and non-alcoholic beverages per standards.
• Recommend beverages and pairings based on guest preferences.
• Promote specials and upsell to support revenue goals.
• Maintain cleanliness and hygiene of the coffee station and equipment.
• Operate and calibrate coffee machines; report maintenance issues.
• Process orders and payments using the Micros POS system.
• Monitor stock levels and assist with inventory checks.
• Assist with coordination with Kitchen and other departments.
• Stay informed on coffee trends and product knowledge.
• Uphold Hyatt brand standards and professional appearance.
• Support sustainability initiatives and teamwork within the department.
• Perform additional duties as needed to meet guest service needs.

Connaissances

Barista experience

Espresso extraction

Customer service

Milk frothing techniques

Upselling & recommendations

English communication

Outils

Micros POS

POS systems

Description du poste

Hyatt Centric Jumeirah Dubai is seeking a passionate Barista to join our Food & Beverage team. You will prepare and serve high-quality coffee beverages, deliver a warm guest experience, and contribute to our hospitality standards.

Ideal candidates bring beverage expertise, a customer-first mindset, and the ability to upsell with a friendly, professional approach. Join us in delivering memorable experiences in a luxury hotel setting.