Healthcare Performance & Business Excellence Lead

IHA Forum; Abu Dhabi; On-site; AED 350,000 - 520,000; Full time

Job summary

Abu Dhabi Health Services Company (SEHA) is seeking a Manager for Performance & Business Excellence to drive hospital-wide KPIs, performance dashboards, and strategic initiatives. The role combines performance management, continuous improvement, and data analytics to support executive decision-making and regulatory compliance.

The ideal candidate will lead Lean, Six Sigma projects, develop BI dashboards, and collaborate with leaders to enhance patient flow, capacity planning, and overall

Qualifications

• Bachelor's Degree in Healthcare Management, Business Administration, Industrial Engineering, Health Informatics, Data Analytics, Statistics, or related field.
• Master's Degree (MBA, MHA, MPH, Health Informatics, or related discipline) preferred.

Responsibilities

• Develop, monitor, and report hospital-wide KPIs, Balanced Scorecards, and performance dashboards.
• Track departmental and organizational performance against strategic and operational goals.
• Conduct performance reviews and provide actionable insights to leadership teams.
• Lead process improvement initiatives using Lean, Six Sigma, Kaizen, and other quality management methodologies.
• Analyze operational, clinical, financial, workforce, and patient-related data.
• Develop executive dashboards, scorecards, and management reports using BI tools.
• Collaborate with hospital leadership to improve patient flow, capacity management, and resource utilization.
• Support regulatory compliance and accreditation requirements (JCI, CBAHI, DOH, DHA, MOHAP, etc.).
• Develop presentations and reports for executive leadership and board-level reviews.

Skills

Performance management

Lean Six Sigma

Data analytics

Business intelligence

Strategic planning

Education

Bachelor's Degree in Healthcare Management/User

Master's Degree preferred

Job description

Abu Dhabi Health Services Company (SEHA) is seeking a Manager for Performance & Business Excellence to drive hospital-wide KPIs, performance dashboards, and strategic initiatives. The role combines performance management, continuous improvement, and data analytics to support executive decision-making and regulatory compliance.

The ideal candidate will lead Lean, Six Sigma projects, develop BI dashboards, and collaborate with leaders to enhance patient flow, capacity planning, and overall