Health Checkup Coordinator

NMC GROUP SERVICES.; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

NMC Group Services in Dubai, United Arab Emirates, is seeking a Healthcare Coordination Specialist to manage end-to-end health checkups for individuals and corporate screening programs. You will welcome patients, guide them through the journey, and ensure a seamless flow with physicians, nursing teams, and imaging and lab departments.

Ideal candidates have a healthcare administration background with 2–3 years of experience in patient services and medical administration, strong communication,

Qualifications

• Bachelor’s degree or diploma in Healthcare Administration, Nursing, Business Administration, or related field preferred.
• Minimum 2–3 years of experience in healthcare coordination, patient services, medical administration, or executive health screening.
• Experience working in a hospital or healthcare facility in the UAE is preferred.
• Knowledge of healthcare processes, patient registration, and medical terminology.
• Experience handling corporate clients and health screening programs is an advantage.

Responsibilities

• Coordinate end-to-end health checkup appointments for individuals and corporate health screening programs.
• Contact patients and clients to schedule appointments and provide pre-checkup instructions.
• Register patients accurately and verify required documents and information.
• Coordinate with physicians, nursing teams, laboratory, radiology and other departments to ensure smooth patient flow.
• Monitor progress of health checkup activities and ensure investigations are completed.
• Address patient queries and ensure timely follow-ups for reports and results.
• Maintain patient records and ensure confidentiality of medical information.
• Prepare and maintain daily/monthly reports related to appointments and service performance.
• Ensure compliance with hospital policies, DHA regulations, and patient safety guidelines.
• Contribute to improving patient satisfaction and operational efficiency within the health checkup unit.

Skills

Excellent communication

Customer service

Organizational skills

Multitasking

Attention to detail

MS Office proficiency

Education

Bachelor’s degree in Healthcare Administration

Diploma in related field

Tools

Hospital Information Systems

MS Office

Job description

Responsibilities

Coordinate end-to-end health checkup appointments for individual patients and corporate health screening programs Contact patients clients to schedule appointments provide pre-checkup instructions and confirm attendance Welcome and guide patients throughout the health checkup journey ensuring excellent patient experience Register patients accurately and verify required documents and information Coordinate with physicians nursing teams laboratory radiology and other departments to ensure smooth patient flow Monitor the progress of health checkup activities and ensure all required investigations are completed Address patient queries provide accurate information regarding health screening packages and escalte concerns when required Ensure timely follow-up for pending reports consultations and completion of health assessment results Maintain accurate patient records and ensure confidentiality of medical information Support corporate clients by coordinating group health screening schedules and requirements Prepare and maintain daily monthly reports related to appointments patient volumes and service performance Ensure compliance with hospital policies DHA regulations quality standards and patient safety guidelines Contribute to improving patient satisfaction and operational efficiency within the health checkup unit

Education and Experience

• Bachelor’s degree or diploma in Healthcare Administration, Nursing, Business Administration, or a related field preferred.
• Minimum 2–3 years of experience in healthcare coordination, patient services, medical administration, or executive health screening.
• Experience working in a hospital or healthcare facility in the UAE is preferred.
• Knowledge of healthcare processes, patient registration, and medical terminology.
• Experience handling corporate clients and health screening programs is an advantage.

Required Skills

• Excellent verbal and written communication skills.
• Strong customer service and patient relationship management skills.
• Good organizational and time management abilities.
• Ability to coordinate with multiple departments and manage priorities.
• Attention to detail and accuracy in documentation.
• Proficiency in MS Office and hospital information systems.
• Ability to work effectively in a multicultural healthcare environment.

Key Competencies

• Patient-focused approach
• Professionalism and confidentiality
• Teamwork and collaboration
• Problem-solving skills
• Adaptability and flexibility
• Commitment to quality healthcare service delivery