Head Stewarding: Luxury Hotel Operations Lead

IHG Hotels & Resorts; Dadna; On-site; AED 90,000 - 150,000; Full time

Job summary

IHG Hotels & Resorts at the InterContinental Fujairah Resort is seeking a Chief Steward to lead Stewarding operations with a focus on cleanliness, hygiene and food safety across the hotel.

You will supervise, train and develop the Stewarding team, manage costs and inventory, ensure HACCP and food safety standards, and coordinate with Engineering for maintenance of stewarding equipment for daily operations and events.

We offer competitive pay and benefits and are an equal opportunity employer.

Qualifications

• Diploma or certificate in Hospitality Management or a related field is an advantage.
• Minimum 3 years of experience in Stewarding, preferably in a supervisory or leadership role within a hotel.
• Strong knowledge of kitchen hygiene, sanitation, HACCP, and food safety standards.
• Good knowledge of stewarding equipment, cleaning chemicals, and maintenance procedures.
• Experience in team supervision, training, and staff scheduling.
• Knowledge of inventory control, cost management, and operating supplies.
• Strong leadership, communication, and organizational skills.
• Good command of spoken and written English.
• Ability to work under pressure and flexible shifts, weekends, and public holidays.

Responsibilities

• Oversee daily Stewarding operations, ensuring all kitchens, dishwashing, and service areas are clean and properly maintained.
• Supervise, train, and develop the Stewarding team, including duty allocation, scheduling, and performance monitoring.
• Control departmental costs, manage inventory, and ensure efficient use of supplies, chemicals, and equipment.
• Maintain high standards of cleanliness, sanitation, hygiene, and food safety in compliance with HACCP and hotel standards.
• Ensure kitchen equipment, utensils, crockery, and cutlery are properly cleaned, stored, and available for operations.
• Coordinate with the Executive Chef, F&B, and Banquet teams to support daily operations and special events.
• Coordinate with Engineering for preventive maintenance and timely repair of stewarding equipment and facilities.
• Ensure compliance with health, safety, fire, and emergency procedures, addressing hazards promptly.
• Maintain accurate inventories and departmental records while minimizing breakages, wastage, and operating costs.
• Promote teamwork and continuously improve stewarding standards, efficiency, and overall operational performance.

Skills

Leadership

Communication

Organizational skills

English proficiency

Education

Diploma in Hospitality Management

Job description

IHG Hotels & Resorts at the InterContinental Fujairah Resort is seeking a Chief Steward to lead Stewarding operations with a focus on cleanliness, hygiene and food safety across the hotel.

You will supervise, train and develop the Stewarding team, manage costs and inventory, ensure HACCP and food safety standards, and coordinate with Engineering for maintenance of stewarding equipment for daily operations and events.

We offer competitive pay and benefits and are an equal opportunity employer.