Head of People & Culture - Hospitality

Accor; Dubai; On-site; AED 360,000 - 540,000; Full time

Job summary

Accorhotel in Dubai seeks a seasoned Head of People & Culture to develop and implement strategies that drive business performance and service standards across our hotels. You will partner with the General Manager and executive team to embed people priorities into business planning, lead budgeting and staffing, and ensure compliant HR programs while fostering a diverse, positive workplace culture.

The role requires strong leadership, excellent communication, and a proactive approach to talent

Qualifications

• 6+ years in a People & Culture role with leadership experience.
• Hospitality experience preferred.
• Proficient in Microsoft Office (Outlook, Word, Excel, Publisher, PowerPoint).
• Degree or diploma in a related field; CPHR designation or progress toward it.
• Excellent communication and interpersonal skills; confidentiality.
• Strong initiative, attention to detail, and organizational skills.
• Ability to work cohesively as part of a team.

Responsibilities

• Develop and implement P&C strategies aligning with hotel objectives.
• Partner with the General Manager and executive team to integrate people priorities into planning.
• Lead annual P&C budget and workforce plan.
• Monitor payroll, benefits, recruitment and development costs for cost control.
• Oversee headcount and productivity; adjust staffing to occupancy and demand.
• Lead employee relations and promote a positive workplace culture.
• Ensure compliance with UAE labour legislation and policies.
• Provide coaching on disciplinary matters and workplace conduct.
• Promote transparent communication between Heartists and management.
• Champion a diverse and inclusive workplace and embed fairness across departments.
• Develop, review and implement P&C policies and governance.
• Advise leadership on employment law changes and policy updates.
• Lead performance management and succession planning processes.
• Conduct compensation and benefits benchmarking to inform retention strategies.
• Develop and implement learning strategies and learning technologies.

Skills

Leadership

Communication

Organizational skills

Initiative

Confidentiality

Interpersonal skills

Education

Degree or diploma in a related field

CPHR designation or working towards

Tools

Microsoft Office

Job description

Accorhotel in Dubai seeks a seasoned Head of People & Culture to develop and implement strategies that drive business performance and service standards across our hotels. You will partner with the General Manager and executive team to embed people priorities into business planning, lead budgeting and staffing, and ensure compliant HR programs while fostering a diverse, positive workplace culture.

The role requires strong leadership, excellent communication, and a proactive approach to talent