Head of IT Operations & Platform Resilience

Tanqeeb; Abu Dhabi; On-site; AED 350,000 - 550,000; Full time

Job summary

Tanqeeb in Abu Dhabi seeks an Operations Head to oversee the TAMM platform's end-to-end operations, ensuring smooth services, SLA adherence, and real-time health monitoring. You will manage proactive monitoring tools, implement alerting, and drive incident management processes.

The role leads security, business continuity, and continuous improvement, collaborating with internal and external stakeholders to maintain availability and resilience.

Qualifications

• Arabic preferred; English mandatory.
• 15+ years in operations management with IT operations focus.

Responsibilities

• Oversee end-to-end TAMM platform operations, ensuring SLA compliance and real-time health monitoring.
• Lead incident management, security, business continuity and continuous improvement with stakeholders.

Skills

Real-time monitoring

Incident response

Security management

Leadership

Consulting exposure

Job description

Tanqeeb in Abu Dhabi seeks an Operations Head to oversee the TAMM platform's end-to-end operations, ensuring smooth services, SLA adherence, and real-time health monitoring. You will manage proactive monitoring tools, implement alerting, and drive incident management processes.

The role leads security, business continuity, and continuous improvement, collaborating with internal and external stakeholders to maintain availability and resilience.