Senior Applications Operations Lead (Big Data & Analytics)

Confidential Company; Dubai; On-site; AED 300,000 - 450,000; Full time

Job summary

Tanqeeb in the United Arab Emirates seeks a Senior Applications Support Leader to oversee a team responsible for maintaining, troubleshooting, and optimizing enterprise software systems. The role focuses on ensuring reliability for internal users and clients, while guiding data lake and Big Data initiatives.

You will drive incident resolution, collaborate with cross-functional teams, and mentor staff to deliver high-quality solutions. Strong ITIL familiarity and leadership are essential.

Qualifications

• Proven experience leading a team of application support analysts.
• Familiarity with ITIL incident management and service operations.
• Experience with Big Data, Data Analytics, and data lake projects.

Responsibilities

• Lead and manage the applications support team and provide mentorship.
• Oversee maintenance, troubleshooting, and performance of enterprise apps.
• Collaborate with cross-functional teams to resolve incidents and implement enhancements.
• Design and implement data lake solutions and data management models.
• Coordinate with vendors and ensure knowledge transfer during deployments.

Skills

Leadership

Troubleshooting

Enterprise applications

Big Data

Data Analytics

SQL

Scripting

Monitoring tools

ITIL

Education

BSc / BE / MCA

CS / IT degree

Tools

Data Analytics tools

Monitoring tools

Databases

Job description

Tanqeeb in the United Arab Emirates seeks a Senior Applications Support Leader to oversee a team responsible for maintaining, troubleshooting, and optimizing enterprise software systems. The role focuses on ensuring reliability for internal users and clients, while guiding data lake and Big Data initiatives.

You will drive incident resolution, collaborate with cross-functional teams, and mentor staff to deliver high-quality solutions. Strong ITIL familiarity and leadership are essential.