Head of Identity & Wallet Platform (KYC)

Greenhouse Software, Inc.; Abu Dhabi; In loco; AED 600.000 - 1.000.000; Tempo pieno

Descrizione del lavoro

Fanatics Momentum is seeking a Lead Product Manager for Identity, Wallet, and KYC in the UAE. You will own critical customer journeys across joining, verifying and transacting in a regulated market, balancing conversion with trust and compliance.

You will collaborate across Product, Technology, Compliance and Operations to build scalable, reliable customer capabilities that power FanMo’s ecosystem.

Competenze

• 7+ years of Product Management experience across fintech, digital banking, wallets, payments, marketplaces or other regulated B2C products.
• Experience balancing customer conversion with trust, fraud, compliance and operational complexity.
• Strong craft across funnel optimisation, platform thinking, payments and regulated journeys.
• Experience working cross-functionally across Product, Technology, Compliance and Operations.
• Experience owning complex customer journeys and shared platform capabilities end to end.
• Experience leveraging AI to accelerate insight and delivery, while ensuring high-impact customer and regulatory decisions remain appropriately controlled.

Mansioni

• Registration and onboarding
• Identity and account
• Authentication and recovery
• KYC and verification
• Deposits and withdrawals
• Customer preferences and consent
• Fraud and risk integrations
• Conversion across onboarding and payments
• Shared capabilities used across Sportsbook, Lottery and Fan Ecosystem
• Within 12 months, you will have:
• Simplified registration and verification
• Improved onboarding and payment conversion
• Reduced unnecessary customer friction
• Improved payment reliability and withdrawal experience
• Built strong Product, Technology, Compliance and Operations partnerships

Conoscenze

Product Management

Regulated markets

Cross-functional collaboration

Funnel optimisation

Platform thinking

Payments

Analytics

Experimentation

AI for insight

Descrizione del lavoro

Fanatics Momentum is seeking a Lead Product Manager for Identity, Wallet, and KYC in the UAE. You will own critical customer journeys across joining, verifying and transacting in a regulated market, balancing conversion with trust and compliance.

You will collaborate across Product, Technology, Compliance and Operations to build scalable, reliable customer capabilities that power FanMo’s ecosystem.