Lead Product Manager, Platform

Greenhouse Software, Inc.; Abu Dhabi; On-site; AED 600,000 - 1,000,000; Full time

Job summary

Fanatics Momentum is seeking a Lead Product Manager for Identity, Wallet, and KYC in the UAE. You will own critical customer journeys across joining, verifying and transacting in a regulated market, balancing conversion with trust and compliance.

You will collaborate across Product, Technology, Compliance and Operations to build scalable, reliable customer capabilities that power FanMo’s ecosystem.

Qualifications

• 7+ years of Product Management experience across fintech, digital banking, wallets, payments, marketplaces or other regulated B2C products.
• Experience balancing customer conversion with trust, fraud, compliance and operational complexity.
• Strong craft across funnel optimisation, platform thinking, payments and regulated journeys.
• Experience working cross-functionally across Product, Technology, Compliance and Operations.
• Experience owning complex customer journeys and shared platform capabilities end to end.
• Experience leveraging AI to accelerate insight and delivery, while ensuring high-impact customer and regulatory decisions remain appropriately controlled.

Responsibilities

• Registration and onboarding
• Identity and account
• Authentication and recovery
• KYC and verification
• Deposits and withdrawals
• Customer preferences and consent
• Fraud and risk integrations
• Conversion across onboarding and payments
• Shared capabilities used across Sportsbook, Lottery and Fan Ecosystem
• Within 12 months, you will have:
• Simplified registration and verification
• Improved onboarding and payment conversion
• Reduced unnecessary customer friction
• Improved payment reliability and withdrawal experience
• Built strong Product, Technology, Compliance and Operations partnerships

Skills

Product Management

Regulated markets

Cross-functional collaboration

Funnel optimisation

Platform thinking

Payments

Analytics

Experimentation

AI for insight

Job description

About Fanatics Momentum
Fanatics Momentum is building the UAE's leading regulated commercial gaming operator. Licensed by the General Commercial Gaming Regulatory Authority (GCGRA), we operate across lottery, iGaming, sportsbook, and digital content, combining Momentum's regional foundation with Fanatics' global product, technology, and scale. The business is ambitious, well-resourced, and moving fast. If you want to help build a category-defining operator in one of the world's most exciting regulated gaming markets, this is the right time to join.

Lead Product Manager, Platform - Identity, Wallet and KYC

Overview

As Lead Product Manager, Identity, Wallet, and KYC, you’ll own some of the most important shared customer journeys across FanMo. Your challenge: How do we make joining, verifying and transacting with FanMo feel simple and trusted while meeting the requirements of a regulated market?

You’ll sit at the intersection of customer experience, regulation, payments, fraud and technology, working across teams to build reliable, scalable customer capabilities that support the broader FanMo ecosystem.

The ideal candidate is a strong product thinker who can balance customer conversion with trust, fraud, compliance and operational complexity. You’re comfortable navigating complex regulated journeys and turning them into simple, reliable customer experiences.

Responsibilities

What you’ll own:

• Registration and onboarding
• Identity and account
• Authentication and recovery
• KYC and verification
• Deposits and withdrawals
• Customer preferences and consent
• Fraud and risk integrations
• Conversion across onboarding and payments
• Shared capabilities used across Sportsbook, Lottery and Fan Ecosystem

Within 12 months, you will have:

• Simplified registration and verification
• Improved onboarding and payment conversion
• Reduced unnecessary customer friction
• Improved payment reliability and withdrawal experience
• Built strong Product, Technology, Compliance and Operations partnerships

Required Qualifications

• 7+ years of Product Management experience across fintech, digital banking, wallets, payments, marketplaces, gaming or other regulated B2C products.
• Experience balancing customer conversion with trust, fraud, compliance and operational complexity.
• Strong product craft across funnel optimisation, platform thinking, payments, regulated journeys, analytics and experimentation.
• Experience working cross-functionally across Product, Technology, Compliance and Operations.
• Experience owning complex customer journeys and shared platform capabilities end to end.
• Experience leveraging AI to accelerate insight and delivery, while ensuring high-impact customer and regulatory decisions remain appropriately controlled.

Preferred Qualifications

• Experience in UAE or GCC markets, KYC or digital identity, wallets and payments, fraud or risk, gaming or other regulated products.

If you possess some of these qualifications but not all of them, we still encourage you to apply!

At Fanatics Momentum, we’re proud to be a fair, transparent, and inclusive employer. We value diversity, collaboration, and innovation, and we’re committed to creating an environment where every team member can thrive. If you’re ready to grow your career and help us build Momentum, we’d love to hear from you.