Head of Community Management & Resident Experience

Dubai Holding; United Arab Emirates; On-site; AED 293,000 - 404,000; Full time

Job summary

A leading property management company in the United Arab Emirates is seeking a Senior Manager - Community Management to oversee strategic community operations and enhance resident experience across multiple developments. The ideal candidate will have extensive experience in property management and strong leadership abilities, ensuring operational excellence and compliance with regulations. This role emphasizes stakeholder management, budget oversight, and fostering community engagement initiatives to elevate living standards.

Qualifications

• 10-12 years of experience in community or property management.
• 5-7 years in a leadership role overseeing multiple communities.
• In-depth understanding of community living regulations.

Responsibilities

• Lead strategic planning and execution of community management operations.
• Champion customer/resident relations and resolve complex inquiries.
• Manage substantial community budgets and conduct financial analysis.
• Develop and enforce community rules and regulations.
• Cultivate relationships with stakeholders and represent DHCM.

Skills

Leadership

Strategic Thinking

Communication

Conflict Resolution

Project Management

Education

Bachelor's degree in business administration or real estate

Master's degree preferred

Tools

Property Management Software

CRM Systems

Microsoft Office Suite

Job description

A leading property management company in the United Arab Emirates is seeking a Senior Manager - Community Management to oversee strategic community operations and enhance resident experience across multiple developments. The ideal candidate will have extensive experience in property management and strong leadership abilities, ensuring operational excellence and compliance with regulations. This role emphasizes stakeholder management, budget oversight, and fostering community engagement initiatives to elevate living standards.