Head of AI-Driven Research & Design (Agentic Commerce)

Sana Commerce

Abu Dhabi

Hybrid

AED 300,000 - 520,000

Full time

14 days+

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Benefits offered by this job

Hybrid work model (3 days in Office, 2
Global onboarding program
Work from anywhere up to 8 weeks per y

Job summary

Sana Commerce is seeking a Head of Research and Design to steer an AI-native product and an agentic commerce experience. You will lead and collaborate with the design and research teams, shaping the strategy and standards while staying hands-on in research, prototyping and design.

You will own the end-to-end product experience, drive the research agenda, and build a scalable AI design system, with a track record of shipping commercially successful products and leading cross-functional teams in a

Qualifications

  • Proven experience building AI-powered or agentic products with demonstrable prototypes or shipped products.
  • Strong portfolio of commercially shipped products with measurable impact.
  • Experience leading both product design and user research end-to-end.

Responsibilities

  • Lead the research and design team toward a clear product direction—AI-native and agentic.
  • Own end-to-end experience, ensuring coherence and trust across the journey.
  • Shape agentic experience design, including conversational and headless interactions.
  • Develop a scalable AI-driven design system and tokens framework.
  • Own the research agenda and translate insights into vision for the product.
  • Uphold high craft standards and efficient methods for a small team.

Skills

AI-powered products
Agentic product design
Leading design and research
Product strategy
Team leadership
User research
Shaping product direction
E‑commerce (B2B/B2C)

Job description

Sana Commerce is seeking a Head of Research and Design to steer an AI-native product and an agentic commerce experience. You will lead and collaborate with the design and research teams, shaping the strategy and standards while staying hands-on in research, prototyping and design.

You will own the end-to-end product experience, drive the research agenda, and build a scalable AI design system, with a track record of shipping commercially successful products and leading cross-functional teams in a

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