Head Housekeeper: Lead Cleanliness & Guest Experience

IHG Hotels & Resorts; Dubai; On-site; AED 111,600 - 156,240; Full time

Benefits offered by this job

Competitive salary and benefits package

Global room discounts

Professional training

Career growth opportunities

Inclusive workplace culture

Job summary

IHG Hotels & Resorts is looking for an Executive Housekeeper for Holiday Inn Dubai Al Barsha to lead housekeeping operations and ensure exceptional cleanliness. This role is vital in maintaining IHG brand standards and creating memorable guest experiences.

The ideal candidate will have 5-7 years of experience, strong organizational skills, and a passion for guest satisfaction. Join us in a competitive hospitality environment with opportunities for career growth and a diverse workplace culture.

Qualifications

• 5-7 years of housekeeping experience in a hotel environment, including leadership roles.
• Strong organizational, leadership, and problem-solving skills.
• Excellent communication abilities and attention to detail.

Responsibilities

• Lead and manage housekeeping and laundry teams.
• Develop and oversee cleaning schedules and SOPs.
• Recruit, train, and inspire staff to maintain standards.
• Manage departmental budgets and inventories.
• Conduct regular audits and inspections for compliance.
• Respond promptly to guest concerns related to housekeeping.

Skills

Housekeeping operations management

Staff training and leadership

Budgeting and cost control

Quality control and inspections

Guest relations and service recovery

Job description

IHG Hotels & Resorts is looking for an Executive Housekeeper for Holiday Inn Dubai Al Barsha to lead housekeeping operations and ensure exceptional cleanliness. This role is vital in maintaining IHG brand standards and creating memorable guest experiences.

The ideal candidate will have 5-7 years of experience, strong organizational skills, and a passion for guest satisfaction. Join us in a competitive hospitality environment with opportunities for career growth and a diverse workplace culture.