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Alabbar Enterprises & ANOTHER in Dubai is seeking a proactive Coffee Station Supervisor to manage day-to-day operations and ensure consistent beverage quality. You will lead and coach the barista team, allocate tasks, maintain presentation standards, and deliver excellent guest service.
Responsibilities include training staff on coffee preparation, monitoring stock, waste, and equipment maintenance, handling guest feedback, and coordinating with management on staffing and promotions to drive
Oversee daily coffee station operations, ensuring smooth and efficient service.
Prepare and serve coffee and beverages in accordance with company recipes, quality, and presentation standards.
Ensure consistency in beverage taste, quality, temperature, and presentation.
Lead, supervise, and coordinate the barista team, ensuring proper task allocation and performance.
Train and coach baristas on coffee preparation, equipment handling, product knowledge, and customer service.
Ensure the coffee station and surrounding areas are clean, organized, and properly maintained.
Monitor inventory, stock levels, and product usage, ensuring timely replenishment and minimizing wastage.
Conduct regular quality checks on coffee, beverages, and other products.
Ensure coffee machines, grinders, and equipment are properly cleaned and maintained.
Handle customer feedback and complaints professionally, ensuring guest satisfaction.
Ensure compliance with food safety, hygiene, health, and safety requirements.
Monitor team grooming, attendance, and adherence to company policies and operational procedures.
Coordinate with management on operational requirements, staffing, stock, and maintenance concerns.
Monitor beverage sales and support promotional activities and new product launches.
Prepare and submit operational reports, stock records and wastage reports as required.