Head Barista

Alabbar Enterprises; Dubai; In loco; AED 100.000 - 167.000; Tempo pieno

Descrizione del lavoro

Alabbar Enterprises is seeking a Head Barista to lead daily coffee operations, ensure beverage quality, and deliver outstanding customer service. You will supervise and develop the barista team, manage stock and equipment, maintain a clean and safe environment, and coordinate with management on promotions and service standards.

This role requires at least 3 years in specialty coffee and strong interpersonal skills, with a passion for guest satisfaction.

Competenze

• Minimum of 3 years of experience in a specialty coffee.
• Strong interpersonal and communication skills.
• Dedication to customer satisfaction and service excellence.

Mansioni

• Oversee daily coffee station operations, ensuring smooth and efficient service.
• Prepare and serve coffee and beverages in accordance with company recipes, quality, and presentation standards.
• Ensure consistency in beverage taste, quality, temperature, and presentation.
• Lead, supervise, and coordinate the barista team, ensuring proper task allocation and performance.
• Train and coach baristas on coffee preparation, equipment handling, product knowledge, and customer service.
• Ensure the coffee station and surrounding areas are clean, organized, and properly maintained.
• Monitor inventory, stock levels, and product usage, ensuring timely replenishment and minimizing wastage.
• Conduct regular quality checks on coffee, beverages, and other products.
• Ensure coffee machines, grinders, and equipment are properly cleaned and maintained.
• Handle customer feedback and complaints professionally, ensuring guest satisfaction.
• Ensure compliance with food safety, hygiene, health, and safety requirements.
• Monitor team grooming, attendance, and adherence to company policies and operational procedures.
• Coordinate with management on operational requirements, staffing, stock, and maintenance concerns.
• Monitor beverage sales and support promotional activities and new product launches.
• Prepare and submit operational reports, stock records and wastage reports as required.

Conoscenze

Interpersonal skills

Communication skills

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Social House, Karak House, Angelina, GIA, Markette, Two Bistro, Caya, Parka, Carpo, Ganache Chocolatier, The Good Hood Kitchen, Klay by Karak, Parka Bakehouse and under its umbrella.

An entity with lifestyle and retail endeavours and a passion for distinction - moments – growth.

Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.

The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.

Job Summary:

To lead and oversee the daily coffee operations, ensuring consistent beverage quality, operational efficiency, and exceptional customer service. The Head Barista is responsible for supervising and developing the barista team, maintaining company standards, managing stock and equipment, and ensuring a clean, safe, and welcoming environment while delivering an excellent customer experience.

Job Responsibilities:

• Oversee daily coffee station operations, ensuring smooth and efficient service.
• Prepare and serve coffee and beverages in accordance with company recipes, quality, and presentation standards.
• Ensure consistency in beverage taste, quality, temperature, and presentation.
• Lead, supervise, and coordinate the barista team, ensuring proper task allocation and performance.
• Train and coach baristas on coffee preparation, equipment handling, product knowledge, and customer service.
• Ensure the coffee station and surrounding areas are clean, organized, and properly maintained.
• Monitor inventory, stock levels, and product usage, ensuring timely replenishment and minimizing wastage.
• Conduct regular quality checks on coffee, beverages, and other products.
• Ensure coffee machines, grinders, and equipment are properly cleaned and maintained.
• Handle customer feedback and complaints professionally, ensuring guest satisfaction.
• Ensure compliance with food safety, hygiene, health, and safety requirements.
• Monitor team grooming, attendance, and adherence to company policies and operational procedures.
• Coordinate with management on operational requirements, staffing, stock, and maintenance concerns.
• Monitor beverage sales and support promotional activities and new product launches.
• Prepare and submit operational reports, stock records and wastage reports as required.

Job Requirements:

• HighSchoolDiplomaorequivalent.
• Minimum of 3 years of experience in a specialty coffee.
• Stronginterpersonalandcommunicationskills.
• Dedication to customer satisfaction and service excellence.