Job description
PRIMARY RESPONSIBILITIES:
- 1. Report for duty on time in full uniform, maintaining a professional appearance and positive attitude at all times.
- 2. Conduct fitness assessments, consultations, and inductions for new members and guests.
- 3. Design and implement personalized fitness and wellness programs tailored to individual goals.
- 4. Lead and supervise gym floor activities, ensuring safe and effective use of equipment.
- 5. Conduct group exercise classes such as circuit training, aerobics, spinning, strength training, and functional workouts.
- 7. Assess guests' overall well-being including fitness level, lifestyle habits, and any health limitations.
- 8. Provide professional guidance on exercise techniques, injury prevention, nutrition, and healthy lifestyle habits.
- 9. Monitor and supervise clients to ensure safety and effectiveness during sessions.
- 10. Provide first response assistance in case of emergencies.
- 11. Work with special populations including seniors, children, guests with medical referrals, and people with physical limitations.
- 12. Collaborate with the Wellness Manager to develop integrated wellness programs, workshops, and special events.
- 13. Perform additional duties as assigned by the Wellness Manager.
SALES AND REVENUE GENERATION
- 1. Actively promote gym memberships, personal training, wellness programs, yoga classes, meditation sessions, and special packages.
- 2. Support monthly revenue targets through upselling, cross-selling, and engaging prospective members.
- 3. Maintain accurate records of leads, trials, bookings, and conversions with proper follow-up.
- 4. Promote wellness retreats, special workshops, and seasonal programs.
ADMINISTRATIVE RESPONSIBILITIES
- 1. Assist the Supervisor/Wellness Manager in preparing monthly activity and revenue reports.
- 2. Maintain accurate attendance records for classes and personal training sessions.
- 3. Ensure proper documentation of assessments and program progress.
GUEST SERVICE RESPONSIBILITIES
- To ensure the facility is in peak condition at all times (operations and cleanliness).
- To ensure guest/member satisfaction at all times by ensuring that safety and service is always the Fitness's first priority.
TECHNICAL RESPONSIBILITIES
- Develop and direct safe exercise programmes involving all aspects of the So Fit.
- Develop and administer and co ordinate programmes including Aerobics and special programmes
- Administer exercise prescriptions.
- Develop criteria for fitness evaluations.
- Recognize contraindications to exercise.
- Develop and assist with promotional activities.
- Develop proper forms for correspondence with medical referrals and informed consent.
- Conduct departmental staff meetings.
- Set goals for department: membership, equipment, staffing, and programmes.
- Maintain and sanitize equipment.
- Evaluate potential business and programmes to increase spa's financial performance.
- Assist in the administration and implementation of staff training in all aspects of the Fitness's operations i.e. Business telephone usage, Guest relations, Retail sales ...
- Instruct and council members in all areas of exercise prescription, nutrition and stress Management.
- Assist members/guests in setting realistic, obtainable fitness goals and objectives.
- Develop and coordinate all special events at the Fitness Centre.
- Participate actively in all scheduled meetings, emergency drills, training sessions and community events promoting the facility.
- Develop and implement marketing strategies which will enhance the quality of services at the facility.
- Complete all administrative forms necessary for efficient functioning.
- Maintain a professional image at all times while dressing properly and speaking positively on behalf of the facility.
- Present an appropriate fitness model to members by staying in shape.
- Design and implement all controls for classes which may include attendant sheets and starting/stopping times.
EMPLOYEE'S RELATIONS
- To ensure Fitness Centre maintains a positive relationship with all departments.
- Responsible for all aspects of Fitness Centre employees i.e. hiring, recognition, progressive corrective action.
- Responsible for the efficient training of all Fitness Centre/Aerobics employees in all aspects of job tasks.
- To ensure employees have a complete understanding of and adhere to the hotel's policy relating to safety
- To conduct Fitness Centre department performance appraisals on a timely manner.
OTHERS
- Continuous learning through own IDP.
- Any other duties as may be assigned by the superior.
ACCOUNTABILITIES
- Represents Dusit's brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
COMPANY'S CULTURE
- Communicate and fully embracing the Company's culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. - Proud to belong and to contribute
CONFIDENTIALITY
- Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
JOB REQUIREMENT
- 1. Bachelor's degree in Physical Education, Exercise Science, Sports Science, or related field (preferred).
- 2. Certified Fitness Instructor (internationally recognized certification preferred).
- 3. Minimum 1-3 years' experience in a fitness or wellness facility, preferably in a 5-star hospitality environment.
- 4. Excellent English communication skills (spoken and written).
- 5. Strong interpersonal and motivational skills.
- 6. Good knowledge of anatomy, physiology, nutrition, and injury prevention.
- 7. First Aid & CPR certification.
- 8. Professional appearance with a strong commitment to health and safety standards.