Gulf Multi Sport - Operations Manager

Wolfi's; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

Wolfi's in Abu Dhabi is seeking a highly organized and proactive Operations Manager to lead and oversee the day-to-day operational performance of the business. This role drives process improvements, coordinates people, processes, and logistics, and ensures high service standards across all operations.

Strong leadership and problem-solving in a fast-paced environment are essential, along with UAE driving license.

Qualifications

• Proven experience in operations management, business operations, or a similar leadership role.
• Strong organizational, leadership, and problem solving skills.
• Ability to manage multiple priorities in fast-paced environments.
• Excellent communication and stakeholder management skills.
• Strong attention to detail and operational planning abilities.
• Ability to lead teams and drive accountability.
• Proficiency in operational systems and reporting tools.
• UAE valid manual driver's license.
• UAE experience preferred.

Responsibilities

• Oversee daily operations to ensure efficiency, productivity, and operational excellence.
• Develop and implement operational processes, procedures, and workflows.
• Monitor operational performance and identify areas for improvement.
• Ensure all operational activities are delivered in line with company standards and objectives.
• Lead, support, and develop operational team members.
• Coordinate staffing requirements, scheduling, and workload management.
• Foster a positive, high-performance, and accountable team culture.
• Support cross-functional collaboration between departments.
• Manage operational planning, logistics, and resource allocation.
• Ensure projects, events, or operational deliverables are completed within timelines and budgets.
• Conduct operational reviews and proactively resolve challenges.
• Support continuous improvement initiatives across the business.
• Coordinate with external vendors, suppliers, and service providers.
• Maintain strong relationships with internal and external stakeholders.
• Track and report on operational KPIs and business performance.

Skills

Leadership

Operations management

Process improvement

Staff coordination

Budgeting

Vendor management

Cross-functional collaboration

Communication

Problem solving

Tools

ERP systems

MS Excel

Job description

AbouttheRole

WearelookingforahighlyorganizedandproactiveOperationsManagertoleadandoverseethedaytodayoperationalperformanceofthebusiness.Thisroleisresponsibleforensuringoperationalefficiency,drivingprocessimprovements,supportingteamperformance,andmaintaininghighservicestandardsacrossalloperationalactivities.The Operations Manager plays a key role in coordinating people, processes, resources, and logistics to ensure smooth business operations while supporting strategic business goals. This position requires strong leadership, problem-solvingabilities,andtheabilitytothriveinafastpacedenvironment.

Key Responsibilities

Operational Management

• Overseedailyoperationstoensureefficiency,productivity,andoperationalexcellence.
• Developandimplementoperationalprocesses,procedures,andworkflows.
• Monitoroperationalperformanceandidentifyareasforimprovement.
• Ensurealloperationalactivitiesaredeliveredinlinewithcompanystandardsandobjectives.

TeamLeadership&Coordination

• Lead,support,anddevelopoperationalteammembers.
• Coordinatestaffingrequirements,scheduling,andworkloadmanagement.
• Fosterapositive,highperformance,andaccountableteamculture.
• Supportcrossfunctionalcollaborationbetweendepartments.

Planning&Execution

• Manageoperationalplanning,logistics,andresourceallocation.
• Ensureprojects,events,oroperationaldeliverablesarecompletedwithintimelinesandbudgets.
• Conductoperationalreviewsandproactivelyresolvechallenges.
• Supportcontinuousimprovementinitiativesacrossthebusiness.

Vendor&StakeholderManagement

• Coordinatewithexternalvendors,suppliers,andserviceproviders.
• Maintainstrongrelationshipswithinternalandexternalstakeholders.
• Ensureoperationalcompliancewithcompanystandards,policies,andsafetyrequirements.

Reporting&PerformanceManagement

• TrackandreportonoperationalKPIsandbusinessperformance.
• Analyzeoperationaldatatoidentifytrends,efficiencies,andopportunities.
• Prepareoperationalreportsandrecommendationsforleadership.
• Supportbudgetingandcostcontrolinitiativeswhererequired.

Requirements

• Provenexperienceinoperationsmanagement,businessoperations,orasimilarleadershiprole.
• Strongorganizational,leadership,andproblemsolvingskills.
• Abilitytomanagemultipleprioritiesinfastpacedenvironments.
• Excellentcommunicationandstakeholdermanagementskills.
• Strongattentiontodetailandoperationalplanningabilities.
• Abilitytoleadteamsanddriveaccountability.
• Proficiencyinoperationalsystemsandreportingtools.
• UAEvalidmanualdriverslicense.
• UAEexperiencepreferred.

IdealCandidate

Wearelookingforsomeonewhoishighlydriven,solutionsfocused,andoperationallystrong.Theidealcandidateishands

on,adaptable,andcapableofbalancingstrategicthinkingwithdaytodayexecution.Theythriveindynamicenvironments,

leadwithaccountability,andarepassionateaboutbuildingefficientoperationsandhighperformingteams.