Guest Services Officer – Front Office/Communication Center (Russian Speaker)

Park Hyatt; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

Park Hyatt Abu Dhabi is seeking a Guest Services Officer for Front Office/Telecommunication. The role focuses on delivering an exceptional guest experience and contributing to seamless Front Office operations within the Rooms Division.

The ideal candidate will have at least 1 year of hotel operations experience, a customer-focused mindset, and fluent English and Russian communication skills. The position emphasizes professional, courteous service in a luxury hospitality setting.

Qualifications

• Minimum 1 year work experience in hotel operations.
• Customer-focused mindset with a guest-first approach.
• Fluent communication in English and Russian.

Responsibilities

• Provide excellent and consistent levels of service to guests.
• Assist the Front Office/Telecommunication team to ensure smooth and efficient operations.

Skills

English

Russian

Job description

Organization- Park Hyatt Abu Dhabi

Summary

You will be responsible to provide an excellent and consistent level of service to your customers.

The Guest Services Officer - Front Office/Telecommunication is responsible to contribute to the smooth and efficient running of the Front Office operations within the Rooms Division.

Qualifications

Passionate, action oriented and hardworking personalities with a minimum 1-year work experience in hotel operations.

The ideal candidate should have a customer-focused mindset, alongside fluent communication skills in English and Russian.