Guest Services Coordinator

RapidFix Services; Al Ain; On-site; AED 29,000 - 38,000; Full time

Job summary

RapidFix Services in El-Ain is seeking a Guest Services Coordinator to deliver exceptional customer service at our hotel. You will assist guests with check-in and check-out, respond to inquiries, and coordinate with departments to fulfill requests.

The ideal candidate speaks fluent English, communicates clearly, and remains composed under pressure. This is an entry-level role with no prior experience required.

Qualifications

• Entry-level position; no prior experience required.
• Accommodation is not provided for this role.

Responsibilities

• Assist guests with check-in and check-out processes.
• Handle guest inquiries or concerns with courtesy and professionalism.
• Coordinate with other hotel departments to fulfill guest requests.

Skills

Fluent English

Communication skills

Under pressure

Job description

Guest Services Coordinator

As a Guest Services Coordinator, you will be responsible for providing exceptional customer service and ensuring the smooth operation of guest services at our hotel in El-Ain. Your main duties will include assisting guests with check-in and check-out processes, handling any guest inquiries or concerns, and coordinating with other departments to fulfill guest requests. The ideal candidate will be fluent in English, have excellent communication skills, and be able to work well under pressure. This is an entry-level position that does not require prior experience but does require a strong commitment to customer satisfaction. Accommodation is not provided for this role. Indian nationals are preferred for this position.