Concierge

Work standard; Al Ain; On-site; AED 45,000 - 57,000; Full time

Job summary

Work standard is seeking a friendly and reliable Concierge for a full-time position in El-Ain. The role focuses on delivering exceptional guest service, assisting with check-in, and coordinating services to meet guest needs.

A key requirement is living on-site in provided accommodation, with a monthly salary of 1200$. Responsibilities include greeting guests, offering local information, arranging transportation and reservations, handling complaints, and maintaining a safe, welcoming lobby.

Qualifications

• Fluent in English; additional languages are a plus.
• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Flexible hours including evenings, weekends, and holidays.
• Must be able to live on-site in provided accommodation.

Responsibilities

• Greet guests and assist with check-in procedures.
• Provide information on amenities, attractions, and events.
• Arrange transportation, reservations, and services for guests.
• Handle complaints promptly and ensure guest satisfaction.
• Maintain a clean, organized lobby area.
• Monitor security cameras and report suspicious activity.
• Manage cash transactions and expense records.
• Collaborate with hotel staff to ensure smooth operations.

Skills

Fluent English

Communication skills

Customer service

Multitasking

Problem-solving

Hospitality experience (preferred)

Job description

Concierge

We are searching for a friendly and reliable Concierge to join our team in El-Ain. As a Concierge, you will be responsible for providing exceptional customer service to our guests and ensuring their needs are met during their stay. This is a full-time position with a monthly salary of 1200$.

Responsibilities

• Greet guests upon arrival and assist them with check-in procedures.
• Provide information about hotel amenities, local attractions, and events.
• Arrange transportation, reservations, and other services as requested by guests.
• Handle guest complaints and resolve issues promptly to ensure guest satisfaction.
• Maintain a clean and organized lobby area.
• Monitor security cameras and report any suspicious activity.
• Handle cash transactions and maintain accurate records of expenses.
• Collaborate with other hotel staff to ensure smooth operations.

Requirements

• Fluent in English (knowledge of other languages is a plus).
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Strong problem-solving skills.
• Previous experience in a similar role is preferred but not required.
• Must be able to work flexible hours, including evenings, weekends, and holidays.
• Must be able to live on-site in provided accommodation.

This position is suitable for male candidates who are passionate about providing exceptional hospitality services.

Note: This job description describes the general nature of duties performed by employees in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required. Our company reserves the right to make changes as necessary.