Guest Service Specialist – Memorable Guest Experience

Aloft; Abu Dhabi; On-site; AED 33,000 - 60,000; Full time

Job summary

Aloft Abu Dhabi is seeking a Guest Service Expert to deliver memorable experiences for our guests. You will set tables, greet guests, coordinate with the kitchen, and ensure smooth service throughout shifts.

You should be capable of standing for long periods, maintaining a professional appearance, and handling guest requests with poise. Prior hospitality experience is a plus, but enthusiasm and a positive attitude are essential.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Set and clear tables, interact with guests, and deliver prompt service.
• Communicate with the kitchen to ensure accurate orders and timely delivery.
• Assist guests and upsell features to enhance the dining experience.
• Maintain cleanliness and organization of dining areas and service stations.
• Read and verify menu information to assist guests confidently.

Skills

Customer service

Communication

Professional appearance

Multitasking

Education

High school diploma or GED

Job description

Aloft Abu Dhabi is seeking a Guest Service Expert to deliver memorable experiences for our guests. You will set tables, greet guests, coordinate with the kitchen, and ensure smooth service throughout shifts.

You should be capable of standing for long periods, maintaining a professional appearance, and handling guest requests with poise. Prior hospitality experience is a plus, but enthusiasm and a positive attitude are essential.