Guest Service Officer- Reservations

Park Hyatt Aviara; Dubai; On-site; AED 56,000 - 78,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Guest Service Officer to deliver outstanding service within the Reservations team of the Rooms Division. You will handle guest inquiries, assist with bookings, and ensure a seamless experience for guests from check-in to departure.

Ideally you hold a degree or diploma in Hospitality or Tourism management, with 1–2 years of hotel operations experience and strong communication and interpersonal skills to thrive in a fast-paced environment.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 1 to 2 years of work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reservations within the Rooms Division.
• Provide excellent and consistent level of service to customers.

Skills

Customer service

Communication skills

Interpersonal skills

Education

Hospitality or Tourism management degree/diploma

Job description

Close Inclusive Collection Job Postings Notification

\"Hyatt is a place of learning - similar to a university.\"

The company offers so many ways for me to learn and grow, both professionally and personally.\"

You will be responsible to provide an excellent and consistent level of service to your customers.

The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reservations within the Rooms Division

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management.

Minimum 1 to 2 years of work experience in hotel operations.

Good customer service, communications and interpersonal skills are a must.

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