Guest Relations Lead - Fine Dining & Art Experience

Career Nest Academy; Abu Dhabi; On-site; AED 134,000 - 201,000; Full time

Benefits offered by this job

Flight ticket allowance

Medical insurance

Staff meals on duty

30 days annual leave after six months

Six-day week, Mondays off

Job summary

Career Nest Academy is seeking a warm, well-presented host/guest relations lead for a fine dining Japanese Wagyu omakase restaurant located in Downtown Dubai. You will manage reservations and guest flow, welcome guests at the door, and articulate the concept, art, and culture behind the space.

The role emphasizes engaging conversations about art and culture with guests, ensuring flawless front-of-house operations. UAE-based applicants with English fluency are preferred, Japanese is a plus.

Qualifications

• Previous reception or guest relations experience in fine dining.
• Fluent in a reservations system and comfortable across social channels.
• Genuinely engaging—talks to guests about art and culture, not only tables.
• Presentation and composure at the door.
• Fluent in English; Japanese is an advantage. Already in the UAE.

Responsibilities

• Manage reservation enquiries across telephone, WhatsApp and Instagram.
• Welcome and escort guests; own table allocation and reservation flow.
• Present the concept, the art and the Japanese culture behind the room.
• Maintain VIP guest information and relationships.
• Coordinate guest information with service, kitchen and management.
• Support marketing and deliver daily briefings.

Skills

Guest relations

Reservations management

Social media

Table/guest flow

Tools

Reservations system

Job description

Career Nest Academy is seeking a warm, well-presented host/guest relations lead for a fine dining Japanese Wagyu omakase restaurant located in Downtown Dubai. You will manage reservations and guest flow, welcome guests at the door, and articulate the concept, art, and culture behind the space.

The role emphasizes engaging conversations about art and culture with guests, ensuring flawless front-of-house operations. UAE-based applicants with English fluency are preferred, Japanese is a plus.